Field Service Engineer

Job Summary

Cymer Field Service Engineer provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex capital equipment and systems. Troubleshoots either to resolve issues directly or through referring advanced issues to technical support resources. Acts as a customer service advocate, instructing customers in the operation and maintenance of the system.

Job Description

• Provides on-site technical support for the installation, maintenance, and service of Cymer equipment at customer sites.
• Analyzes, diagnoses, and troubleshoots equipment issues to ensure reliable system performance.
• Performs installation, repair, retrofit, upgrade, and preventive maintenance activities under appropriate supervision.
• Applies established technical methods and procedures to resolve routine equipment and product issues.
• Supports customers with system operation and maintenance, providing clear technical guidance as needed.
• Serves as a liaison between customers and internal teams to coordinate technical issues and ensure effective problem resolution.

Education and Experience

• 1~2 years’ experience in optics, laser, and/or semiconductor equipment experience is preferred. (신입 가능)
• Bachelor’s Degree in a technical field (ex. 전기/전자, 광학, 물리, 기계, 메카트로닉스, etc.)

Skills

• Fluent speaking and writing skills in both Korean and English.
• Communicates clearly and concisely with stakeholders.
• Good at multi-tasking and hands on skills.
• Proactive, fast-learner and strong ownership for solving issues.
• Excellent customer service skills with an advanced understanding of customer relationship building.
• Preferred experience using the following software packages: Excel, Word, PowerPoint, LabView, Spotfire.
  

Other information

*Location: Pyeongtaek, South Korea

*ASML 공고간 중복지원 불가
*영문이력서를 포함한 자유양식의 이력서 & 자기소개를 하나의 파일로 첨부

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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