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Walmart

Sells groceries and essentials in stores and online

GM Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeDevils Lake, ND, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • At least two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Attend and successfully complete all job-required training and assessments, such as Academy and Open Door training.
  • Preferred: A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Preferred: General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

  • Lead and develop teams through teaching, training, active listening, store tours, and feedback; communicate and collaborate with associates about store operations, technology, merchandising, and company direction; lead change efforts and provide guidance to implement business solutions and achieve business objectives.
  • Model exceptional customer service standards by following the One Best Way service model, managing and supporting customer service initiatives, resolving customer needs, complaints, and issues, developing action plans to correct deficiencies, and leading process improvements to deliver a high-quality customer experience.
  • Drive financial performance and sales for the designated store area by reviewing profit and loss statements; managing and assisting with budgeting, forecasting, and expense control; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and implementing action plans to mitigate shrink and achieve sales and profit goals.
  • Supervise, hire, train, mentor, and develop associates; assign duties, set clear expectations, recognize associates, communicate expectations consistently, promote belonging, and recruit qualified associates to meet staffing needs and support company growth.
  • Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships; support plans and initiatives; identify and communicate goals and objectives; build accountability and measure progress; identify and address improvement opportunities; and demonstrate adaptability and continuous learning.
  • Ensure compliance with company policies, procedures, mission, values, ethics, and integrity standards by implementing action plans, supporting the Open Door Policy, and providing direction and guidance on business processes and practices.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact to motivate and influence others.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company's sustainability and community impact goals.
  • Deliver results while prioritizing customers, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models.
  • Make decisions using data, insights, and analysis; balance short- and long-term priorities; and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Promote curiosity, learning, calculated risk-taking, courage, resilience, and learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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