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AI Robot Association

Open robotics research association

On-site Operations Lead - PEA Business

Project ManagementConfirmed live in the last 24 hours
Full-timeSusono, Shizuoka, JapanNo salary listed

About the Job

Requirements

  • At least 5 years of practical experience in a business company, research institution, consulting firm, or similar organization.
  • Experience serving as a point of contact or driving projects involving multiple organizations or departments.
  • Experience working directly with customers or users and translating their requests into business requirements or improvement measures.
  • Experience designing, documenting, and establishing business workflows.
  • Ability to communicate appropriately with internal and external stakeholders.
  • Ability to complete records and application tasks accurately and on time, including in-person, email, and chat communications.

Responsibilities

  • Design and operate on-site workflows, including establishing the local response structure and deciding the sequence of operational setup.
  • Design and document workflows for resident support, equipment maintenance, and installations.
  • Maintain records of incidents and classify recurring issues.
  • Design escalation criteria and communication routes with internal departments.
  • Identify operational bottlenecks and plan and implement improvements.
  • Receive resident inquiries and reports of robot issues, triage incidents, and provide initial responses.
  • Escalate issues to development and data-collection operations teams and track progress through resolution.
  • Proactively check robot operating status and obtain permission for optional operating hours.
  • Assess on-site conditions based on reports from remote operators.
  • Collect resident requests and complaints and relay them in a structured way to business and development teams.
  • Coordinate new household installations, assist with on-site work, oversee installation procedures, and explain the process to residents.
  • Coordinate installation schedules locally.
  • Maintain equipment operation in association-leased residences, including reattaching grippers and checking and restoring charging status.
  • Coordinate with Woven by Toyota contacts on facility use, safety management, and public-relations matters.
  • Complete procedures and applications related to the demonstration project.
  • Bring issues arising on site to internal teams and align on policies.
  • Manage project progress, issues, and coordination among stakeholders for the PEA business.
  • Handle project administration, including applications for changes to implementation plans, compiling work logs, and checking expense processing.
  • Operate meetings and prepare materials.

Desired Qualifications

  • Experience planning and driving projects while handling multiple tasks in an early-stage startup or similar environment.
  • Experience managing and improving site operations or field operations, including contractor management.
  • Experience planning and operating workshops or events.
  • Business-level English proficiency or experience negotiating with overseas offices or partners.
  • Experience collaborating with engineers or researchers.
  • Interest in AI or robotics and relevant specialist or practical knowledge, or willingness to learn.

About the Company

AI Robot Association

Open robotics research association

AI Robot Association is best understood as an open research association working on foundation models for robotics. Researchers and engineers build datasets, training systems, evaluation methods, and embodied artificial-intelligence software. Its initiative brings together motion data, vision-language-action research, model development, and humanoid-robot experimentation. Roles may span machine learning, robotics, data engineering, simulation, infrastructure, research operations, and partnerships. The entity has a limited public footprint, so the profile stays close to its official research and recruiting materials.

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