Full-Time

Solutions architect

Pre-sales

Updated on 2/13/2025

Writer

Writer

1,001-5,000 employees

AI platform for business process optimization

Data & Analytics
Enterprise Software
AI & Machine Learning

Senior

San Francisco, CA, USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Python

You match the following Writer's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 5+ years of experience in technical customer-facing roles such as Solutions Architect or Sales Engineer
  • Have worked with Fortune 500 customers for a high growth, B2B SaaS company
  • Experience with generative AI and prompt engineering is a huge plus
  • Python skills so that you can easily build on top of Writer Framework
  • Experience working with APIs, especially Generative AI services
  • An excellent communicator and collaborator, able to take complex technical concepts and translate to practical business language for non-technical audiences
  • Highly versatile, can lead a discovery session with multiple stakeholders, uncovering use cases and business pain, while also being able to have the technical acumen to address complex technical hurdles
  • Customer outcome oriented: a laser focus on delivering solutions that create meaningful business results
  • Tenured problem solver, able to identify the root cause of issues and work collaboratively to resolve
  • Experience working across many customer stakeholders and teams
  • Previously been a top-performing SA and have sold 1M+ deals in highly regulated spaces
Responsibilities
  • Partner with our Account Executives and prospects in use-case validation calls as the technical expert to uncover how they can leverage solutions including, custom templates, Knowledge Graph and our APIs.
  • Scope prospect’s business and technical needs, including tools, workflows, data structure, and integration points to ensure Writer can feasibly execute against
  • Conduct discovery on existing processes, identifying and quantifying current business pain and proposed impact of Writer’s solutions to address
  • Build custom templates for customers, lead feedback reviews of the templates, and then conduct additional fine-tuning to meet customer criteria
  • Lead proof-of-concept pilots of Writer by building solutions to validate technical requirements
  • Act as the technical lead for RFP responses and evaluations
  • Work hand-in-hand with prospects to explain the value of our APIs, while helping them evaluate and test use-cases with them
  • Develop and maintain a deep understanding of the Writer solutions, the broader AI and LLM landscape, as well as our customer’s ecosystem so you can offer prescriptive solution recommendations
  • Work alongside Product and Engineering to QA the outputs from the implementation, calibrate, and iterate until we have an optimal output
  • Act as a resource and technical liaison for our Partner ecosystem, ensuring they understand the capabilities and use-cases possible via our APIs and custom apps
  • Familiar with financial services companies (investment banking, banks)
Desired Qualifications
  • Experience with generative AI and prompt engineering is a huge plus

Writer.com offers a platform that uses artificial intelligence to improve business processes for various clients, including large corporations. The platform combines Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to create customized AI solutions that respect client privacy and security. Unlike its competitors, Writer.com focuses on providing a secure, enterprise-ready platform built on its own LLMs, ensuring that client data is never used for training. The goal is to help businesses enhance efficiency and compliance by integrating AI into their operations.

Company Size

1,001-5,000

Company Stage

Series C

Total Funding

$317.1M

Headquarters

San Francisco, California

Founded

2020

Simplify Jobs

Simplify's Take

What believers are saying

  • Writer raised $200M in Series C funding, boosting its enterprise AI leadership.
  • Growing demand for AI-driven content personalization aligns with Writer's offerings.
  • Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

What critics are saying

  • Increased competition from Logic, offering similar AI integration services.
  • Google's Gemini AI integration in Workspace could overshadow Writer's offerings.
  • High investor expectations may strain Writer's resources and focus.

What makes Writer unique

  • Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.
  • Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.
  • Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Generous Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Fertility Treatment Support

Family Planning Benefits

Health Savings Account/Flexible Spending Account

Home Office Stipend

Phone/Internet Stipend

Wellness Program

Company Equity

Stock Options

401(k) Retirement Plan

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

7%

2 year growth

-5%
VentureBeat
Dec 17th, 2024
Writer’S New Ai Model Aims To Fix The ‘Sameness Problem’ In Generative Content

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Writer, the fast-rising enterprise AI startup recently valued at $1.9 billion, has launched Palmyra Creative, a specialized AI model promising to change how businesses tackle creative tasks. Unlike traditional AI models—often criticized for their rigid, predictable outputs—Palmyra Creative introduces a new approach aimed at fostering originality and breaking free from the sameness that has begun to plague AI-generated content.“All the AI models sound remarkably similar,” said Writer’s chief technology officer Waseem AlShikh in an interview with VentureBeat. “What’s surprising is how quickly humans have learned to spot AI-generated text—not just specialists, but everyone can now identify it almost instantly.”By addressing this “sameness problem,” Writer is positioning itself as a key player in the $1 trillion generative AI market, offering enterprises a tool that combines creativity with domain-specific expertise—a balance that few competitors have managed to achieve.Writer’s Palmyra Creative model shown in a product demo, with customization controls for tailoring AI outputs to different business needs. (Credit: Writer)How Palmyra Creative thinks differentlyRather than chasing the industry trend of expanding training data, Writer has developed a fundamentally different approach to AI architecture

VentureBeat
Nov 19th, 2024
Orchestrator Agents: Integration, Human Interaction, And Enterprise Knowledge At The Core

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. There is no doubt AI agents will continue to be a fast-growing rend in enterprise AI.But as more companies look to deploy agents, they’re also looking for a way to help them make sense of the many actions these autonomous or semi-autonomous, AI guided bots will take, and avoid conflicts. To combat the potential sprawl of different AI agents deployed by users, service providers and enterprises alike have been building another type of AI agent: the orchestrator agent.Enter the orchestrator: these type of agents function as managers of other, more specialized agents, understanding each one’s role and activating each based on the next steps needed to finish a task. Most orchestrator agents, sometimes called meta agents, monitor if an agent succeeded or failed and choose the following agent to trigger to get the desired outcome.Good orchestrator agents exhibit certain features that make these work different from other agents, and for enterprises, elements make them work much better. IntegrationAgentic ecosystems would eventually bring workflows together, even if the task involves talking to an agent outside the current platform. Orchestrator agents need to have robust integrations with other systems

Business Wire
Nov 13th, 2024
Writer Raises $200M Series C at $1.9B Valuation to Fuel Leadership in Agentic Enterprise AI

Writer, the full-stack generative AI platform for the enterprise, today announced $200M in Series C venture funding at a $1.9 billion valuation. The r

VC News Daily
Nov 12th, 2024
Writer Secures $200M Series C Funding

Writer, a generative AI platform for enterprises, secured $200 million in Series C funding at a $1.9 billion valuation. The round was co-led by Premji Invest, Radical Ventures, and ICONIQ Growth, with participation from Salesforce Ventures, Adobe Ventures, and others. The funds will enhance Writer's leadership in enterprise AI and support the development of agentic AI. Sandesh Patnam and Rob Toews will join the board.

VentureBeat
Nov 12th, 2024
How Writer Has Built An Enterprise Platform Blueprint That Does The Ai Four You

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Agentic AI continues to grow as enterprises explore its potential. However, there can be pitfalls when building an AI agent workflow. May Habib, co-founder and CEO of full-stack AI platform Writer, said there are four things enterprises should consider when thinking about autonomous AI and the automated workflows that AI agents enable. “If you don’t focus on the capabilities that are right for you to create self-sufficiency, you’ll never get to a generative AI program that is scaling,” Habib said. For Habib, enterprises need to think about these four things when approaching AI workflows that offer value to them:. Understanding your use cases and the mission-critical business logic connected to those use casesKnowing your data and the ability to keep the data associated with business cases freshLearn who the people that can build those use cases in the teamManaging the capacity of your organization to absorb change