At least 2 years of experience in the appliance field.
Communicate clearly and confidently with customers throughout service calls and adapt communication to support the customer experience.
Create detailed job notes in customer accounts for future reference.
Maintain an organized workspace in customer properties and the company vehicle.
Work safely, help ensure coworkers work safely, and have general knowledge of safe working practices and Missouri Occupational Safety and Health Administration requirements.
Be able to sit, stand, squat, kneel, walk, stoop, handle controls, hear, talk, and frequently reach with hands and arms.
Be able to climb ladders, work in hot and cold environments, and work in small crawl spaces.
Regularly lift and/or move 80 pounds or more; have close vision and the ability to adjust focus.
Responsibilities
Deliver and install household appliances, including refrigerators, dishwashers, washers, and dryers.
Cut countertops and cabinets, excluding granite.
Observe and test installed appliances and make initial installation adjustments as needed.
Connect water and gas lines and check for leaks after installation or removal.
Dismantle and reassemble appliances and equipment.
Maintain a clean, organized job site and a well-inventoried truck.
Coordinate with customer experience coordinators and dispatchers to support service-call success and scheduling, including frequent dispatch status updates.
Share knowledge with coworkers in meetings and one-to-one interactions, and learn from them.
Recommend process improvements to the manager to improve efficiency and effectiveness.
Appliance Installation Technician
Hoffmann Brothers · St. Louis, United States · Full-time · Posted 2025-03-14
Workplace: on_site
Department: Appliance
Description
Voted St. Louis Best Places to Work in 2016, 2018, 2020, 2021, 2022, & 2023!
Over the last 8 years, Hoffmann has grown from a small family business of 50 employees to a 400+ member multi-market organization with significant aspirations for further growth. We recognize the quality of our people enables this growth and now is your chance to join our team.
As an Appliance Installer in St. Louis, MO, you will install household appliances such as washing machines, dryers, refrigerators, stoves, microwaves, dishwashers, garbage disposals, etc. Maintain a clean, organized job site and a well inventoried truck. Work alongside customer experience coordinators and dispatchers to ensure overall success of the service call.
Job Duties
Delivering and installing appliances, such as refrigerators, dishwashers, washers, dryers, etc. to our customers.
Cutting of counter tops and cabinets (excluding granite).
Observe and test the operation of the installed appliances and make any initial installation adjustments as needed.
Connecting water and gas lines and always double-checking after installation or removal for any gas or water leaks.
Dismantling and reassembling appliances and equipment.
Desired Skills and Experience:
Minimum of 2 years’ experience in appliance field
Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business.
Ability to adjust your communications to provide the best customer experience possible.
Ability to create detailed job notes in the customer’s account for future reference.
Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions.
Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness.
Frequent communication with dispatchers so that they know the status of each job for scheduling purposes.
The ability to maintain a clean and organized workspace both in a customer’s property and your company vehicle.
The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner.
Benefits:
Competitive Hourly Compensation
Company Provided Truck/Van
Company Provided Power Tools
8% 401k Match
Free Health, Dental, and Vision insurance for the employee, dependents, and spouse
3 Weeks Paid Vacation Day 1
9 Paid holidays
Bonus Programs
Paid Training
Cell Phone Reimbursement
Tool Replacement Policy
Company Events
Safety:
Must consider safety one’s primary job, both for personal, co‑worker and public benefit, and must have general knowledge of safe working practices and of MO‑OSHA requirements.
Requirements:
To adequately perform the duties of this job the employee is regularly and routinely required to sit; stand, squat, kneel, walk, stoop, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move 80lbs and up. Specific vision abilities required by this job include close vision and the ability to adjust focus.