Full-Time
Senior Director
Product Management & Production Support, Core Platform
Posted on 7/31/2025
Marqeta
1,001-5,000 employees
Open API card issuing platform
Compensation Overview
$224.1k - $329.5k/yr
Company Historically Provides H1B Sponsorship
Oakland, CA, USA
Remote
Remote work is allowed anywhere within the United States.
 Product (1) |
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- 12+ years in product management and/or production support leadership, with significant experience in payments, fintech, or SaaS platforms.
- Proven track record of setting vision and strategy for a portfolio of products and translating it into a roadmap with rigorous end-to-end execution
- High EQ and leadership skills with a passion for coaching and growing diverse, high-performing teams.
- Exceptional communication skills, able to articulate complex technical concepts to business audiences and influence at all levels of the organization.
- Deep understanding of payment industry ecosystem: card brand regulations, ISO 8583, EMV, digital wallets, gateway services, and security services
- Deep technical acumen with familiarity across APIs, cloud services, distributed systems, and modern production support practices (observability, incident management, SLAs/SLOs).
- Proficient in identifying key metrics, analyzing data, and balancing quantitative and qualitative information to make decisions
- Excellent technical acumen, curiosity, and familiarity with new technologies, API’s, programming languages, and databases
- “Roll up your sleeves” mentality to make your products and team successful, seeking root causes, assigning ownership, and driving accountability to get things done.
- Shape the strategic direction of Marqeta’s core platform and production support experience, directly influencing how $300B+ in annual TPV flows through our systems.
- Champion a product vision that unlocks platform scalability, operational excellence, and long-term customer trust across our ecosystem.
- Elevate production support to a proactive differentiator, dramatically reducing customer-impacting incidents while improving time-to-resolution.
- Enable the company to move faster and with confidence by building resilient systems, intuitive tooling, and clear operating models across product and support.
- Drive alignment between customer needs, operational realities, and long-term product investments—ensuring Marqeta is positioned to lead in a dynamic payments landscape.
- Deliver measurable improvements to customer satisfaction and retention by embedding support insights directly into product planning and prioritization.
- Ensure Marqeta stays ahead of regulatory, network, and market shifts by turning external signals into internal advantage through strategic product bets.
- Be a critical voice in connecting platform capabilities with customer outcomes—ensuring every roadmap decision delivers impact at scale.
- Grow and mentor a senior product organization that excels at cross-functional leadership, systemic thinking, and operational rigor.
- Create an executive-friendly view of production health, product performance, and platform risk—turning complexity into clarity for decision-makers.
- Managing technical products (SaaS platform services, API/SDK products)
- Implementation of solutions processing 100M+ transactions per day
- Building Fintech products or incredible developer experience
- Reconciliation systems and money movement
- HSMs and key management
- Agile software development methodologies
What Marqeta does: It provides a fintech platform for modern card issuing and payment processing, letting businesses create, issue, and manage payment cards through an open API. How its product works: Clients connect to Marqeta’s API to design card programs, issue cards, set rules (spend controls, funding, merchant restrictions), and process transactions; Marqeta handles the card network interactions, tokenization, settlement, and related services, earning fees per transaction and for setup or ongoing services. How it differs from competitors: It centers on a highly configurable API-driven platform that supports a wide range of card programs (expense management, disbursements, consumer payments) with fast onboarding and scalable infrastructure, rather than offering a single, fixed card product. What its goal is: To enable businesses to deploy flexible, scalable card programs quickly, expand digital payments, and become the go-to platform for card issuing and payment processing.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Oakland, California
Founded
2010
Simplify's Take
What believers are saying
- Q1 2026 achieved first GAAP profit of $8M on $112B volume, up 33% YoY.
- Enabled Ramp's expansion into Australia, Japan, Singapore, Brazil, Mexico.
- Value-added services contribute 7% of gross profit, adopted by 18 top customers.
What critics are saying
- Mastercard-Enfuce partnership erodes Marqeta's European SME market share within 6-12 months.
- Stripe Issuing captures EU clients like Revolut Business with faster compliance in 3-9 months.
- MiCA regulations block Marqeta's access to conservative European banks via Enfuce advantage.
What makes Marqeta unique
- Marqeta pioneered open-API card issuing platform in 2010, replacing 1970s legacy systems.
- Real-time APIs enable instant virtual card issuance and dynamic spend controls for DoorDash.
- AI-powered RiskControl evaluates 300+ attributes to detect fraud in milliseconds.
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Benefits
Medical, dental, & vision coverage
Flexible time off
Paid family leave
Pet insurance
401k match
Equity
Monthly stipends
Company recognition & awards
Employee Stock Purchase Program
Growth & Insights and Company News
6 month growth
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↑ 1%Marqeta debut decision tools as fraud threats increase. By PYMNTS | March 31, 2026 Card issuing platform Marqeta has debuted a tool designed to combat increasingly sophisticated payments fraud. The company on Tuesday (March 31) announced an enhancement to its real-time decisioning (RTD) offering with "an AI-powered risk score that analyzes transaction risk levels at the point of the authorization decision." According to a news release, the new capabilities help Marqeta customers make smarter, data-driven risk assessments to prevent payment fraud and reduce false declines. The release cites projections that global payment fraud is expected to jump 153% by the end of the decade, highlighting the need for fraud detection models that can detect new fraud patterns and stay on top of emerging threats. Marqeta says it addresses this challenge by melding its RTD authorization rules with the predictive power of machine learning in order to continuously spot new fraud patterns and fend off emerging threats. "Today's fraud threats are evolving faster than ever, requiring businesses to keep pace as they scale their card programs," said Anthony Peculic, Marqeta's interim chief product officer. Please add us to your preferred sources list so our news, data and interviews show up in your feed. Thanks! "By embedding AI-powered controls and advanced machine learning into the authorization process, we enable customers to expand confidently while also strengthening their fraud defense as they scale." In other fraud prevention news, PYMNTS wrote Tuesday about new research that examines the rising threat of bots. That research shows that 56.3% of companies are now dealing with threats tied to bots or agents, 58.6% struggle with bot-driven fraud, and 52.3% say bot traffic picked up over the last 12 months. Financial services firms are feeling this strain most acutely: 60.6% said they've witnessed increased bot traffic, the largest share of any industry. Companies also lose an average 3.1% of annual revenue due identity verification gaps - a yearly collective hit of around $95 billion across the companies surveyed. "The most telling data point may be the confidence gap. Nearly all respondents - 96.3% - say they are confident in their ability to detect harmful bots. Yet nine in 10 report challenges from harmful bot traffic," PYMNTS wrote. "That mismatch helps explain why 'good enough' identity stacks are becoming a strategic liability. The companies that appear to be coping best are moving beyond fragmented checks toward integrated, global identity platforms." The research also showed that nearly 79% of companies using global identity platforms say vendor quality and reliability drive confidence in their verification procedures, while 65.6% report lower digital transaction decline rates and 62.5% saw lower false declines over the last year.
Marqeta: appoints Sarah Barkema as Head of Investor Relations. Published on 03/26/2026 at 01:05 pm EDT OAKLAND, Calif., March 26, 2026 - Marqeta, Inc. (NASDAQ: MQ), the modern card issuing platform, today announced the appointment of Sarah Barkema as Head of Investor Relations, effective immediately. Barkema currently serves as Marqeta's Chief Accounting Officer and will continue in that role while also leading Investor Relations, where she will oversee the company's financial communications strategy and engagement with the investor and analyst community. "Sarah brings deep financial expertise and a strong understanding of Marqeta's business and the payments landscape," said Patti Kangwankij, Chief Financial Officer, Marqeta. "Her leadership and role as a trusted strategic advisor will be instrumental in further strengthening our engagement with the investment community and in communicating our significant opportunity ahead." Barkema has more than two decades of experience in strategic finance leadership, accounting excellence, and operational transformation. Prior to joining Marqeta, she was Chief Accounting Officer at Stitch Fix and before that Vice President of Finance and Reporting at Fortive. Earlier in her career, she held a series of finance leadership roles at other high-growth public companies. "I am excited to take on the new responsibilities of Head of Investor Relations, building on the strong foundation we've established," said Barkema. "Marqeta has a compelling strategy and meaningful opportunity ahead, and I look forward to engaging with the investment community as we continue to execute and deliver long-term value." About Marqeta Marqeta makes it possible for companies to build and embed financial services into their branded experience-and unlock new ways to grow their business and delight users. The Marqeta platform puts businesses in control of building financial solutions, enabling them to turn real-time data into personalized, optimized solutions for everything from consumer loyalty to capital efficiency. With compliance and security built-in, Marqeta's platform has been proven at scale, processing nearly $400 billion in annual payments volume in 2025. Marqeta is certified to operate in more than 40 countries worldwide and counting. Visit https://www.marqeta.com to learn more. Attachments * Original document * Permalink Disclaimer Marqeta Inc. published this content on March 26, 2026, and is solely responsible for the information contained herein. Distributed via Public Technologies (PUBT), unedited and unaltered, on March 26, 2026 at 17:04 UTC. (C) Publicnow - 2026
Morgan Stanley has cut its price target on Marqeta (NASDAQ: MQ) to $5 from $6, maintaining an Equal Weight rating. The firm cited "noisy results" as a key constraint on investor interest, stating the company "remains a show-me story" following its fourth-quarter report. Marqeta announced Q4 results showing Total Processing Volume of $109 billion, up 36% year-over-year. Net revenue reached $172 million, whilst gross profit was $120 million, representing growth of 27% and 22% respectively. For full-year 2025, the digital payment technology company reported TPV of $383 billion and net revenue of $625 million, marking annual increases of 31% and 23% respectively. Marqeta provides card issuing platform infrastructure and issuer processor services.
Marqeta has reported record total processing volume of $383 billion for 2025, up 31% year-over-year, driven by European expansion and strong demand for modern card issuing. Fourth-quarter TPV surged 36% to $109 billion. Annual net revenue reached $625 million and gross profit hit $437 million, representing increases of 23% and 24% respectively. The company neared GAAP break-even in Q4, posting a net loss of just over $1 million, a 95% improvement from the prior year. Value-added services now contribute over 7% of gross profit, with 18 of Marqeta's top 20 customers adopting these higher-margin solutions. For 2026, the company expects net revenue growth between 12% and 14%, with GAAP net income forecast at approximately $10 million.
Marqeta reported fourth-quarter revenue of $172.11 million, up 26.8% year-over-year, beating the consensus estimate of $167.19 million by 2.94%. The payment card platform company posted earnings per share of $0, compared to a loss of $0.05 in the prior-year quarter and analyst expectations of -$0.01. Total processing volume reached $108.69 billion, exceeding the three-analyst average estimate of $103.08 billion. Total platform services revenue rose 29% year-over-year to $163.36 million, surpassing estimates of $158.59 million. Despite the positive results, Marqeta shares have declined 3.9% over the past month. The stock carries a Zacks Rank of 4, suggesting potential near-term underperformance relative to the broader market.