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Mercyhealth

Integrated health system delivering coordinated care

RN Certified Clinical Program Coordinator - Nursing Services

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Full-timeJanesville, WI, USA$34.45 - $51.68In-person

About the Job

Requirements

  • Three to five years of clinical nursing experience with the required program-specific patient population.
  • Graduate of an accredited school of nursing.
  • A Bachelor of Science in Nursing (BSN) is required; candidates currently enrolled in an accredited BSN completion program will be considered.
  • Licensed as a Registered Nurse in the state or states of practice.
  • Approved CPR or Basic Life Support certification is required.
  • Certification in a related specialty is required within three years, according to program guidelines.
  • Proficiency in Microsoft Office and electronic medical records.
  • Participation in a professional nursing organization.
  • Dual licensure is preferred.

Responsibilities

  • Develop, implement, and evaluate programs and systems that support quality services and ongoing program accreditation, collaborating with interdisciplinary partners to achieve program goals.
  • Serve as an expert practitioner, role model, and clinical resource in providing quality nursing care to program-specific patients and their families.
  • Support the care team in the clinical management of program-specific patients.
  • Follow program-specific patients from admission through discharge and transitions of care, as specified by program requirements.
  • Help ensure care throughout the continuum is coordinated, cost-efficient, and results in optimal outcomes.
  • Help monitor compliance with program-specific standards of care.
  • Coordinate multidisciplinary team services for patient and family needs.
  • Provide and document program-specific care in accordance with applicable standards.
  • Identify the need for and coordinate development and implementation of care paths for program-specific patients, incorporating multidisciplinary team members.
  • Represent the programs on hospital and community committees to enhance and foster optimal patient care management.
  • Manage, coordinate, and lead program steering and/or operational meetings.
  • Manage, as appropriate, the operational, personnel, and financial aspects of the program.
  • Supervise adherence to hospital policies, procedures, and standards through observation, medical record review, staff feedback, and other appropriate sources.
  • Supervise the program database.
  • Promote customer service.
  • Facilitate resolution of patient concerns and implement processes to prevent future incidents.
  • Ensure the program meets current evidence-based guidelines and program-specific standards set by the accrediting agency.
  • Develop, coordinate, and implement orientation, nursing education, and in-service programs related to care and management of program-specific patients, in conjunction with nursing services.
  • Direct community program-specific education and prevention programs by developing, implementing, and evaluating programs for targeted populations in the city and surrounding communities.
  • Participate in mandatory educational activities as appropriate to professional development goals.
  • Participate in case review and education programs as needed.
  • Review existing program-specific patient education materials and standardize them across the system.
  • Collaborate with program-specific coordinators across the system.
  • Participate in the development of program-specific care systems at community, state, and/or national levels.
  • Take an active part in community outreach programs.
  • Monitor state and regulatory requirements.
  • Monitor and respond to changes in program-specific accreditation standards and serve as liaison regarding those changes.
  • Assist in developing, implementing, and evaluating a multidisciplinary quality plan focused on patient outcomes.
  • Coordinate identification, investigation, reporting, and follow-up of incidents and quality issues throughout the program while maintaining confidentiality.
  • Supervise collection, coding, scoring, and development of validation processes for data entered into the registry.
  • Understand program-specific structures and processes well enough to facilitate performance-improvement activities, compile trend reports, and conduct research while protecting confidentiality.
  • Develop a one- to three-year performance-improvement plan.
  • Conduct routine quality assurance of registry activities, including data collection and entry, as applicable.
  • Monitor protocol adherence and variances.

Desired Qualifications

  • A master's degree is preferred.
  • Dual licensure is preferred.

About the Company

Mercyhealth

Integrated health system delivering coordinated care

Mercyhealth is an integrated health system offering hospital-based, clinic-based, and post-acute and retail health services, plus its own insurance company. Patients access care within a connected network where doctors, nurses, and staff coordinate across settings to ensure smooth transitions and better outcomes. It differentiates itself by providing a fully integrated experience—clinical care linked with an owned insurance plan—that enables coordinated treatment and consistent care close to home. Its goal is to deliver exceptional health care and make lives better for patients and families by improving access, outcomes, and the patient experience through end-to-end integration.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Rockford, IL
Founded
Not listed

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