Data Center Services Product Manager / Engineer 2

Work Location:

Somerset, New Jersey, United States of America

Hours:

40

Pay Details:

$98,160 - $173,320 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Technology Solutions

Job Description:

We’re looking for a Data Center Services Product Manager to help manage the performance, cost, capacity, and ongoing strategy of our enterprise data center and colocation portfolio.

This role sits at the intersection of Data Center Services, Infrastructure Engineering, Operations, Finance, Enterprise Real Estate, Strategic Sourcing, and external service providers. You’ll take ownership of key aspects of the data center product lifecycle while helping the organization make informed decisions around capacity, cost, investments, vendors, and facilities.

What You’ll Do...

Own the Data Center Product Lifecycle

• Manage key elements of the product lifecycle including costs, functionality, service levels, capacity, investments, and performance.
• Partner across Infrastructure Engineering, Operations, Finance, Enterprise Real Estate, and Strategic Sourcing.
• Serve as a Product Owner within an Agile environment, developing features and stories and supporting governance and KPI reporting.

Drive Data Center Strategy & Capacity

• Forecast capacity by matching business demand with available data center capacity.
• Help identify when additional capacity or expansion will be needed based on business demand and the broader data center strategy.
• Understand and improve the tools and data used to track capacity and demand.

Manage Costs & Financial Planning

• Understand cost drivers across the data center portfolio, including facilities expenses and annual rate setting.
• Identify opportunities to improve cost efficiency.
• Manage budgets for monthly operating expenses and business as usual costs.
• Provide input into annual planning and budgeting.
• Review invoices for accuracy and manage purchase orders and approvals.

Manage Colocation & Vendor Relationships

• Support colocation service orders and vendor renewals.
• Work with consultants, distributors, low voltage contractors, manufacturers, e-waste providers, and other data center partners.
• Participate in governance with Strategic Sourcing around contracts, SLA performance, risk, and business needs.

Support Data Center Real Estate Decisions

• Monitor lease expirations and help evaluate whether facilities should be renewed, expanded, or migrated.
• Assess annual price increases and expansion costs against negotiated rates.
• Support decisions around the long-term data center footprint.

Lead Projects, Governance & Risk

• Lead or support special projects with accountability for schedule, budget, implementation, and risk.
• Communicate KPIs, risks, challenges, and recommendations to senior management.
• Participate in weekly reviews of Change Management tickets affecting enterprise data centers, colocation facilities, and critical campus environments.
  

Depth & Scope:

• Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues
• Expert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business/organization, Bank standards, and may fulfill a governance role
• Expert knowledge and experience in own discipline; integrates knowledge of business and functional priorities
• Acts as a key contributor in a complex and critical environment
• May provide leadership to teams or projects; shares expertise
• Applies in-depth skills and broad knowledge of the business to address complex problems and non-standard situations

Education & Experience:

• Bachelor's or Graduate degree
• Strong academic background (e.g., computer science, engineering)
• 7 + years relevant experience

Preferred Qualifications

• Experience supporting data centers, colocation environments, critical facilities, infrastructure operations, or data center services.
• Experience in product management, product ownership, infrastructure service management, or a similar role.
• Strong understanding of data center capacity planning, forecasting, cost management, and service delivery.
• Experience working with colocation providers, facility partners, contractors, consultants, manufacturers, or infrastructure vendors.
• Knowledge of data center leases, contracts, SLAs, vendor renewals, purchase orders, invoicing, and budget management.
• Experience working in an Agile environment, including creating features and user stories.
• Familiarity with Change Management in critical infrastructure environments.
• Ability to analyze operational and financial data and translate it into clear recommendations.
• Experience communicating KPIs, service performance, risks, costs, and capacity needs to senior stakeholders.
• Strong cross-functional partnership skills across Engineering, Operations, Finance, Real Estate, Strategic Sourcing, and external providers.
• Ability to manage multiple initiatives while balancing cost, capacity, operational risk, and business demand.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected].  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.