Historical Interpreter 3

Agency

Dept of Natural and Cultural Resources

Division

Museum of History

Job Classification Title

Historical Interpreter III (S)

Position Number

65044149

Grade

NC05

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) enriches people’s lives through education and stewardship of North Carolina’s natural and cultural resources. DNCR manages over 100 locations across the state, including historic sites, museums, state parks, trails, aquariums, the North Carolina Zoo, the Library of North Carolina, the State Archives, the North Carolina Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the North Carolina Land and Water Fund, and the Natural Heritage Program. These programs and places unite North Carolinians, create a shared identity, and provide common ground. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team.

Description of Work

Ready to combine leadership, historical storytelling, and venue operations across a unique historic campus filled with iconic trains and high-profile public events? The North Carolina Transportation Museum is seeking an experienced professional to oversee rental operations, lead visitor service delivery, and direct interpretive programming at our Spencer, NC site. In this dynamic role, you will serve as the primary liaison for site facility rentals, manage high-capacity event logistics, audit educational delivery, and supervise our front-line interpreter team. Join our team and play a pivotal role in delivering exceptional visitor experiences and bringing North Carolina's rich transportation history to life!

Key Responsibilities include but are not limited to:

· Serve as the primary contract liaison for site facility rentals, overseeing administrative requirements, vendor safety compliance, and catering coordination for public and private events.
· Lead the delivery of advanced historical interpretation for diverse audiences and author, refine, and update educational scripts and materials in alignment with museum standards.
· Conduct regular audits of staff-led tours and educational programming to ensure historical accuracy, script adherence, and high professional engagement.
· Maintain rental spaces to ensure operational readiness, hazard-free environments, and full compliance with high-capacity occupancy and safety standards.
· Assist with the planning, physical setup, and operational execution of major museum events, including logistics coordination and event-day staffing.
· Integrate rental schedules with the museum’s master calendar to maximize facility usage, resolve operational overlaps, and prevent scheduling conflicts.
· Direct daily visitor services operations, conduct formal performance evaluations for Historic Interpreter I staff, mentor team members in advanced interpretation, and enforce departmental training requirements.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range: $33,902.00 - $46,614.00

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• Demonstrated experience in operating event facility rentals.
• Demonstrated experience in supervising multiple staff members.
• Demonstrated experience in creating content for tours and presentations, and conducting tours and presentations to groups.
• Demonstrated experience in managing employee performance planning and evaluation.
• Demonstrated experience in managing budgeted expenditures

Position/Physical Requirements

• Must be available to work the schedule of Monday - Friday 8:30am - 5:00pm with evening and rotating shifts/weekends for events required as needed.
• Must be able to perform walk- intensive work with some outdoor work in a variety of weather conditions.
• Must be able to lift 50lbs with or without reasonable accommodation.
• Must have a valid driver’s license issued from within the United States or be able to obtain one within 90 days of employment.

***SIGN-ON BONUS BEING OFFERED***

A sign-on bonus of $1500 is being offered for eligible candidates.  See eligibility at https://oshr.nc.gov/policies/sign-and-retention-bonus-policy
*Payout contingent on funding availability*

This position is located at:

North Carolina Transportation Museum

411 S. Salisbury Ave.

Spencer, NC 28159

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma

AND

four years of experience in giving or developing museum tours;

OR

an equivalent combination of education and experience.

Section/Unit Description

The N.C. Transportation Museum was once home to Southern Railway’s largest steam locomotive repair facility in the southeast.  The museum features all types of transportation history – railroading, automotive, aviation, and more. Historic structures include Barber Junction Depot, an authentic train station built in 1898 that serves as the museum’s Visitor Center.  The Bob Julian Roundhouse is the largest remaining roundhouse in North America, and is home to locomotives, passenger rail cars, and a full-size replica Wright Flyer.  The massive Back Shop, where steam locomotives were once completely overhauled, now houses rail cars of the past, antique automobiles, fire trucks, and the restoration of the Piedmont Airlines’ Potomac Pacemaker DC-3.  The Flue Shop houses the museum’s Bumper to Bumper automotive exhibit.

Division Description

The North Carolina Museum of History Division promotes the understanding of the history and material culture of North Carolina for the educational benefit of North Carolinians.  Through collections and historical Interpretation, its museums encourage citizens and visitors to explore and understand the past; to reflect on their lives and their place in history; and to preserve state, regional, and local history for future generations. https://www.ncmuseumofhistory.org

Click here to learn about employee perks and benefits.

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Supplemental and Contact Information 

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process

 Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Be sure to complete the application in full. Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.  

Degree/College Credit Verification 

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Veteran’s and National Guard Preference 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). 

Sign On Bonus Eligibility 

To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act. Employee eligible for a sign-on must work at least 20 hours per week.  

All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found here.

CONTACT INFORMATION:  

N.C. Department of Natural and Cultural Resources

Division of Human Resources

109 E. Jones Street, Raleigh, NC 27601 

Phone: 919-814-6670

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Mary McClintock

Email:

[email protected]