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Sonepar

Global B2B distributor of electrical equipment

Technical Support Engineer

Pre-Sales Solution EngineeringUpdated on Nov 14
Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering, specifically Electrical or Instrument and Control.
  • Three to five years of experience in an electrical technical background or related field.
  • Excellent active listening and customer service skills.
  • Ability to handle multiple requests without being overwhelmed.
  • Ability to remain professional under pressure.
  • Fluency in English.
  • Experience and knowledge in low voltage (LV).

Responsibilities

  • Provide technical support to the sales team, including joint sales calls.
  • Identify business development opportunities as part of the sales process.
  • Provide training to the sales team and customers.
  • Respond to customer inquiries and assist in analyzing, troubleshooting, and resolving product problems.
  • Actively update and maintain product and application knowledge.

About the Company

Sonepar

Global B2B distributor of electrical equipment

Sonepar operates as an independent, family-owned global distributor of electrical equipment, solutions, and services for business customers. It runs an omnichannel network across 40 countries, with a dense network of brands and 45,000 associates delivering products to the building, industry, and energy markets. Customers access a mix of physical locations, online channels, and support services to source electrical products and sustainable solutions, backed by logistics and expert help. Compared with competitors, Sonepar holds its status as a leading B-to-B distributor through its large-scale global reach, many brands, and a clear transformation to simplify customer purchases via an omnichannel experience while focusing on sustainability. Its goal is to accelerate the world’s electrification and Power Progress for Future Generations through reliable supply, tailored solutions, and responsible operations.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1969

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