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Plato

Delivers reproducible AI training environments

Member of Technical Staff - Technical Account Manager

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$180k - $250k /yr

About the Job

Requirements

  • At least 2 years at a top research lab, AI-native startup, or another operationally intense AI environment, delivering complex research and data projects on time.
  • Be comfortable working directly with senior, technical, and high-profile clients and owning the relationship.
  • Have strong analytical skills and communicate progress and problems plainly, in writing and live.
  • Enjoy optimizing workflows and running execution at scale.
  • Stay responsive when projects require it, including evenings and weekends during crunch periods.
  • Be based in the Bay Area and able to work in person in San Francisco five days a week.

Responsibilities

  • Run projects from customer specification to final delivery, set milestones, track throughput and cost, and meet timelines.
  • Serve as the primary day-to-day contact for research teams at leading AI labs, provide consistent and transparent reporting, anticipate their needs, and identify opportunities to expand the work.
  • Source, vet, onboard, train, and manage domain experts and contributors who build tasks, environments, and reviews, including ramping large groups on short notice.
  • Build review processes, incentives, and workflows to improve quality, throughput, and cost-efficiency; work with engineering and research to identify reward hacking, leaky rewards, and brittle verifiers before customer delivery.
  • Lead daily internal project-health syncs, flag risks early, and turn customer feedback into improved processes and products.

Desired Qualifications

  • Experience running data, annotation, evaluation, or reinforcement learning environment projects for AI labs, at an AI data company, or inside a lab.
  • A technical degree in Data Science or a similar field, or strong familiarity with Python, SQL, and how models are trained and evaluated.
  • Experience managing large distributed contractors or expert workforces.
  • Former founder or early startup employee.
  • Hands-on experience with large language models, agents, or evaluation tools.

About the Company

Plato

Delivers reproducible AI training environments

Plato creates datasets and simulated environments to train and evaluate AI web agents. It produces static, reproducible environments from human demonstrations, providing labs and agent developers a controlled way to benchmark and reinforce-behavior learning on real-world web tasks. Unlike other providers, Plato focuses on supplying the data and virtual “gyms” that power modern AI progress in reinforcement learning. Its goal is to help advance AI by making reliable, testable environments and benchmarks for web-based tasks.

Company size
11-50
Company stage
Series A
Total funding
$16M
Headquarters
San Francisco, CA
Founded
2024

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