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Windwalker Group

Event Security Staff

Security Guarding & PatrolUpdated on Nov 14
Full-timeBoston, MA, USA$24 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Must be at least 18 years old.
  • Must be able to pass a background check.
  • Must be able to react quickly to a changing environment.
  • Must have advanced ability to respond to security breaches and threats.
  • Must be comfortable kneeling, carrying, bending, walking, and standing for extended periods of time.
  • Must be able to inform personnel and visitors of security procedures.
  • Must be flexible and able to perform a variety of security duties.

Responsibilities

  • Manage visitors at access control points with courtesy, decisiveness, and professionalism.
  • Maintain a resolute professional appearance and demeanor as a public-facing employee.
  • Validate strict compliance with security standards.
  • Interact with affinity participants, including local and state police and the Department of Homeland Security.
  • Ensure high standards of conduct and zero tolerance for non-professional behavior.
  • Apply effective and transparent employee discipline procedures.
  • Maintain high-touch interactions among contract employees, client management, and company managers.
  • Plan preparedness for effective responses to potential crises.
  • Provide high-level customer service through daily interactions with students, staff, faculty, and visitors.

Desired Qualifications

  • A minimum of two years of experience in a similar role is preferred.
  • Knowledge of security systems and surveillance equipment is preferred.
  • CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III certifications are highly preferred.
  • An associate degree or greater in Criminal Justice-related studies is preferred.
  • Experience documenting observations, customer service, and security procedures is preferred.
  • Previous concierge experience is preferred.

About the Company

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