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Culligan Quench

Rents filtered water systems for workplaces

Field Service Technician

Full-Time
$45 - $50/hr
Mid
Bachelor's
Woodland, WA, USA+1 moreMore locations: Vancouver, WA, USA
In Person
Field ServiceEquipment Field Service

About the job

Requirements
  • Experience in repair and maintenance.
  • A state plumbing license and Journeyman Plumber status are required.
  • General computer skills are required.
  • Ability to learn the internal workings of water coolers and approaches to repairing them.
  • Ability to work in a fast-paced environment where quantity and quality go hand in hand.
  • A clean work record and ability to pass a pre-employment drug screen.
  • Ability to bend, squat, walk with heavy equipment, climb ladders, and lift more than 70 pounds.
  • A valid driver’s license.
  • Must be at least 21 years old.
  • Ability to read and interpret blueprints, specifications, and other instructions.
  • Ability to comply with required safety, building code, and inspection requirements.
  • Ability to identify plumbing and safety problems applicable to installations and take corrective action using appropriate parts and tools.
  • Ability to inspect, repair, install, modify, and maintain plumbing fixtures and piping in heating, water, and drainage systems.
  • Ability to transport equipment and tools to customer sites and familiarity with basic tools.
  • Ability to electronically transfer customer and company information.
  • Regular and reliable attendance.
  • Ability to communicate verbally and in writing.
Responsibilities
  • Troubleshoot products to identify required repairs.
  • Change water filters, clean and sanitize water tanks, change UV bulbs, and clear water lines.
  • Visually inspect equipment for leaks and malfunctions.
  • Perform service agreement tasks and other assigned job-related duties.
  • Follow company and customer safety policies and procedures.
  • Maintain and comply with company vehicle maintenance policies and procedures.
  • Perform installations, maintenance repairs, and preventative maintenance on filtered water systems, including water coolers, ice machines, sparkling water dispensers, and coffee brewers.
  • Provide a positive customer service experience during site visits.
  • Operate a company vehicle.
Desired Qualifications
  • A technical school degree is preferred.
  • Microsoft Office experience is preferred.

About the company

Culligan Quench rents bottleless water coolers and beverage equipment to workplaces, replacing bottled-water deliveries with filtration at the point of use. Its dispensers connect to a building's existing water supply, with options for chilled or hot drinking water, sparkling water, ice and coffee. Customers pay monthly under equipment rental agreements, and the company handles installation, preventive maintenance and filter replacement through its service teams. The business serves commercial customers ranging from small offices to large facilities and belongs to Culligan International. Founded in 1997, Culligan Quench is headquartered in King of Prussia, Pennsylvania.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

King of Prussia, PA

Founded

1997

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Simplify Jobs

Simplify's Take

What believers are saying

  • Enterprise relationships broaden Quench sales exposure: the company says it serves more than half the Fortune 500.
  • Technical learning is paid: Quench's Bensenville technician role includes hands-on training and ongoing career development.
  • Sales hires get ramp support: Quench's Charleston territory role advertises $5,000 monthly for its first six months.

What critics are saying

  • Technicians face heavy lifting: the Bensenville opening requires loads over 70 pounds and ladder climbing.
  • Territory sales carries explicit pressure: Quench's Charleston role requires cold outreach and monthly and quarterly revenue targets.
  • Acquisitions bring integration work: Quench's purchase process combines employees, operations, data and technology systems.

What makes Culligan Quench unique

  • Quench coordinates enterprise rollouts: national accounts receive uniform pricing, consolidated billing and dedicated project teams.
  • Quench staffs a large service network: over five hundred technicians cover North America.
  • Quench validates filtration externally: certified systems reduce lead, arsenic and forever chemicals.

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