General Manager - Sales / Operations Manager
About the job
- Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals.
- Ability to lead a team in an organized and efficient way to ensure operations run smoothly.
- Open availability is required because the locations operate seven days a week with early openings and late closings.
- Ability to identify and solve problems, set expectations and goals, and delegate.
- Strong verbal and written communication skills.
- Strong interpersonal skills to communicate confidently.
- Strong organization, problem-solving, and project management skills.
- Ability to train and motivate staff.
- Sell membership and retail services continuously.
- Lead a consistently high-performing team as a hands-on role model and provide continuous feedback.
- Motivate the team to achieve and exceed personal, team, membership-sales, and retail-sales goals.
- Create a positive culture through team recognition and studio contests.
- Create a friendly environment for guests by greeting, assisting, and responding quickly to customer questions and needs.
- Create schedules and manage inventory and customer service operations.
- Maintain an impeccable and clean studio.
- Experience with MindBody Software.
About the company
Amazing Lash Studio provides eyelash extensions to enhance the appearance of natural lashes. Its service involves professionally applying eyelash extensions to create a longer, fuller, and darker lash line, with emphasis on safety and comfort. The company differentiates itself through a carefully selected team of trained stylists who work under master trainers and maintain medical-backed qualifications, aiming to uphold high ethical standards and consistent, high-quality results. The goal is to be a leader in the beauty industry by delivering precise, long-lasting lash enhancements and exceptional customer service, backed by rigorous training and safe products.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Scottsdale, Arizona
Founded
2013
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Simplify's Take
What believers are saying
- Transom said January 22, 2026 it will improve profitability and franchisee support.
- Frisco opens March 27, 2026, and Birmingham-Hoover opened in 2024, signaling expansion.
- WellBiz spans 700-plus locations, giving Amazing Lash shared brand and vendor leverage.
What critics are saying
- Transom reported roughly 100 Amazing Lash closures since 2023, signaling unit attrition.
- Average unit volume fell 19% to $574,361 in 2024 versus 2022.
- If closures outpace openings, Amazing Lash becomes a shrinking turnaround inside Transom's portfolio.
What makes Amazing Lash Studios unique
- Amazing Lash Studios owns the leading eyelash-extension-only franchise platform, built around recurring memberships.
- Franchisees sell extensions, lifts, brows, and facial waxing, widening ticket size.
- WellBiz Brands sold to Transom on January 22, 2026, bringing operational capital.
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Benefits
- 401(k) Company Match
- Paid Vacation
- Flexible Work Hours
- Employee Discounts