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KeyBank

Provides banking, loans, and financial services

Family Wealth Associate Strategist

Wealth Management & Financial AdvisoryPosted on Nov 12
Full-timeToledo, OH, USA

About the Job

Requirements

  • Three years of experience in wealth management, private banking, investment management, financial planning, or related financial services roles with client-facing and sales responsibilities.
  • Foundational knowledge of wealth management, investment management, trust and estate planning, private banking, and financial planning concepts.
  • Demonstrated sales aptitude and consultative business development potential.
  • Strong relationship management and client service orientation.
  • Ability to build credibility and trust with affluent and ultra-high-net-worth clients and professional referral sources.
  • Strong verbal, written, interpersonal, and presentation skills.
  • Strong organizational skills and ability to manage multiple priorities and deadlines.
  • Ability to coordinate activities across multiple internal partners to deliver integrated client solutions.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Familiarity with customer relationship management platforms and financial planning software.
  • Ability to routinely and frequently operate a motor vehicle with a valid driver's license.

Responsibilities

  • Support Family Wealth Strategists in managing and deepening relationships with ultra-high-net-worth individuals and families by executing client contact strategies, relationship reviews, and proactive outreach plans to enhance engagement, retention, and relationship growth.
  • Serve as a secondary point of contact for clients, ensuring timely follow-up and coordination of client service needs.
  • Coordinate client meeting preparation, including agendas, presentations, planning materials, meeting notes, action items, and follow-up activities.
  • Support new client onboarding and implementation activities, partnering across advisory teams to deliver a seamless client experience.
  • Maintain accurate client records, relationship plans, pipeline activity, and opportunity tracking within customer relationship management and firm systems.
  • Gather and analyze client financial information to support wealth planning, investment management, fiduciary, banking, and family office discussions.
  • Assist in developing client presentations, planning analyses, and strategy recommendations in partnership with Family Wealth Strategists and internal specialists.
  • Partner with Investment Advisors, Fiduciary Advisors, Wealth Planners, Family Office Directors, and other specialists to coordinate holistic client solutions.
  • Develop proficiency across the firm's Family Wealth capabilities, including investment management, wealth planning, trust and estate strategies, banking solutions, and multigenerational wealth planning.
  • Support business development efforts through prospect research, client profiling, opportunity management, and preparation for prospect and Centers of Influence meetings.
  • Participate in client, prospect, Centers of Influence, and networking activities to develop consultative sales skills and contribute to new business opportunities.
  • Identify opportunities to deepen existing relationships, expand client engagement, and support acquisition of new ultra-high-net-worth relationships.
  • Demonstrate increasing responsibility for client relationship leadership, business development activities, and advisory discussions as skills and experience progress.
  • Perform other duties as assigned; duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
  • Comply with all company policies and procedures, including acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of clients and the company.

Desired Qualifications

  • Experience supporting affluent, high-net-worth, or ultra-high-net-worth client relationships.
  • Demonstrated exposure to relationship management, consultative sales, and business development activities.
  • Certified Financial Planner (CFP) certification.
  • Chartered Financial Analyst (CFA) certification.
  • Certified Trust and Fiduciary Advisor (CTFA) certification.
  • Occasional travel, including overnight stays.

About the Company

KeyBank

Provides banking, loans, and financial services

KeyBank provides a full range of banking services for individuals, small businesses, and commercial clients across the United States. It offers checking and savings accounts, credit cards, mortgages, loans, and other financial products. Customers use these products by making deposits, borrowing money, or using credit in everyday life; the bank earns interest on loans, fees for services, and commissions on products. KeyBank differs from many rivals by offering a wide geographic footprint and a focus on tailored financial solutions plus tools to improve financial wellness, such as budgeting resources and planning guidance. Its goal is to help clients reach financial milestones—like buying a home, paying down debt, or saving for the future—through a comprehensive set of services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Cleveland, OH
Founded
1824

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