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Full-Time

Staff Accountant

Posted on 5/28/2024

Glia

Glia

201-500 employees

Digital customer service solutions for banks

Fintech
AI & Machine Learning

Mid

Remote in USA

Category
Bookkeeping
Financial Accounting
Tax Accounting
Accounting
Required Skills
NetSuite
Requirements
  • Bachelor's degree in Finance or Accounting, CPA qualification strongly preferred
  • NetSuite Experience Required
  • 2-3 years of accounting experience
  • Strong understanding of US GAAP and accounting standards
  • Strong excel skills mixed with the ability to find more efficient ways to improve current processes
  • Outstanding attention to detail coupled with an ability to see the bigger picture
  • Ability to manage competing priorities and deadlines and strong problem-solving skills
  • Strong communication, interpersonal and analytical skills
Responsibilities
  • Ensuring proper approval and coding of expenses as well as maintaining T&E and corporate card systems
  • Manage billing and be point of contact for for resellers on monthly reconciliations of the invoices
  • Monitor accounts payable functions, ensuring that all vendor payments are approved and paid on-schedule, and AP aged balances are reviewed frequently
  • Ensuring proper setup of Vendors, including approval, documentation, and ACH implementation
  • Perform month-end closing activities including general ledger maintenance, balance sheet reconciliations and Intercompany transactions
  • Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
  • File tax forms with federal, state and international agencies
  • Effectively using accounting knowledge to collaborate with varying levels of employees and management to drive sound business decisions
  • Identify improvements to automate existing processes
  • Provide support with annual financial audits

Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.

Company Stage

Series D

Total Funding

$152.3M

Headquarters

New York City, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic partnerships, such as with NCR Voyix, enhance Glia's market reach and integration capabilities, making it a more attractive employer.
  • Recognition as a 'Best Place to Work in FinTech' for three consecutive years highlights a positive work environment and strong company culture.
  • The launch of Glia Cortex demonstrates the company's commitment to innovation, providing employees with opportunities to work on cutting-edge AI technologies.

What critics are saying

  • The competitive landscape in digital customer service is intense, with new entrants like Zingly potentially disrupting the market.
  • Dependence on financial institutions means that economic downturns affecting this sector could directly impact Glia's business.

What makes Glia unique

  • Glia's ChannelLess™ Architecture allows seamless transitions between communication channels, setting it apart from competitors who often offer siloed solutions.
  • The company's focus on financial institutions enables it to tailor its digital customer service tools specifically for the unique needs of banks and credit unions.
  • Glia's Responsible AI platform, Glia Cortex, is purpose-built for financial services, addressing industry-specific concerns around safety, privacy, and compliance.

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