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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Operations Engineer Associate - Payment Methods

Business OperationsUpdated on Nov 6
Full-timeLima, PeruNo salary listedHybrid

About the Job

Requirements

  • Professional academic background in Industrial Engineering, Systems Engineering, or Administration.
  • At least 2 years of experience in payment-method operational processes in the banking sector, including clearing, billing, and settlement processes for Visa and/or Mastercard cards.
  • Experience using and implementing artificial intelligence agents to automate, optimize, and transform operational processes.
  • Experience coordinating, managing, and following up with suppliers.
  • Advanced Excel proficiency and experience using macros.

Responsibilities

  • Control and supervise operational processes for card issuance and the payment-method loyalty program.
  • Design and provide support for accounting incidents and new card functionalities.
  • Respond to requests from other units related to cards.
  • Continuously improve card operational services.
  • Unblock credit and debit cards temporarily on request.
  • Define requirements for developing payment receipts according to SUNAT, based on advice from Tax, and manage the development project in SDA.
  • Search for and generate payment receipts in response to requests or claims from other units.
  • Handle special requests, including audits and special assignments.
  • Prepare information and documents and participate in service tender processes.
  • Process requested credit-card contract line increases and changes to the managing center.
  • Perform other duties assigned by the immediate supervisor.

About the Company

Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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