Leasing Consultant/Marketing Agent
About the job
- A high school diploma or equivalent is required.
- Prior experience in customer service, leasing, hospitality, or administrative support is preferred but not required.
- Handle confidential information with professionalism and discretion.
- Maintain a customer-service-oriented mindset and a passion for helping people.
- Demonstrate communication, problem-solving, and interpersonal skills.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Be detail-oriented and have strong organizational and time-management skills.
- Proficiency in Microsoft Office (Word, Excel, and Outlook) is a plus.
- Be willing to work a flexible schedule, including weekends and holidays, as needed.
- Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
- Drive occupancy goals by communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
- Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
- Coordinate apartment inspections and ensure necessary preparations are complete for move-in readiness.
- Address resident concerns, handle lease renewals, and foster a welcoming environment.
- Manage leasing-related administrative tasks, including maintaining accurate resident records.
- Respond promptly to inquiries by phone, email, and in person, maintaining a professional and friendly approach.
- Maintain knowledge of market trends and competitor properties to position Arcan Capital’s communities effectively.
- Support community events and resident engagement initiatives to enhance the living experience.
About the company
Arcan Capital is a privately held real estate company that buys and manages apartment properties in the Southeast, Mid-Atlantic, and South-Central United States, with a focus on secondary and tertiary market multi-family opportunities. Its services involve acquiring apartment communities and overseeing their day-to-day management and value-enhancement efforts to improve performance across its regional portfolio. Unlike many firms that target primary markets, Arcan Capital concentrates on less-populated areas where there may be more room to grow rents and occupancy, leveraging regional expertise and hands-on asset management to create value. The company’s goal is to build and operate a growing portfolio of rental properties that deliver steady income and long-term appreciation by focusing on these targeted markets.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Marietta, Georgia
Founded
2016
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Simplify's Take
What believers are saying
- Apartments.com lists 19 communities and 3,539 units across 17 cities on October 6, 2026.
- Arcan's website says it manages properties in-house, improving margins and turnaround speed.
- 2026 leadership depth grew with Carrie O'Brien, Emily Patton, and Andrew Lorber overseeing expansion.
What critics are saying
- Old North Carolina tenant class action shows aggressive fee collection and eviction tactics.
- High operational complexity across 19 communities and 3,539 units strains compliance and execution.
- Apartment.com listings can expose portfolio gaps; one vacancy shock or lawsuit can damage fundraising.
What makes ARCAN Capital unique
- Arcan Capital vertically integrates acquisitions, management, and construction through Arcan Properties.
- Steve O'Brien has closed nearly 50 assets and over $300 million debt financing.
- Arcan targets underperforming Southeast A and B apartments, not commoditized trophy assets.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Sick Leave
- 401(k) Company Match