Dental Assistant/Receptionist

Job Description

Your responsibilities will include:

• Welcoming patients and providing a friendly, professional first point of contact
• Managing the appointment book, including scheduling, confirming and following up appointments
• Answering phones and handling patient enquiries confidently
• Processing payments, billing and HICAPS claims
• Managing day-to-day reception administration
• Keeping reception organised and running smoothly
• Communicating clearly with patients, dentists and the wider practice team
• Confidently managing reception when the Practice Manager is unavailable
• Supporting sterilisation and infection control when required following structured training
• Working closely with the clinical team to help maintain an efficient practice flow

Qualifications

To succeed in this role, you will:

• Have previous experience in dental reception and/or assisting
• Hold a Certificate III or IV in Dental Assisting (advantageous but not essential)
• Be confident supporting patients and working closely with the clinical team
• Bring a reliable, trustworthy and team-focused approach to your work
• Have experience with dental practice software such as D4W (advantageous but not essential)
• Have a genuine interest in providing a great patient experience

Additional Information

Why join West Pymble Dental Surgery?

• Permanent full-time, part-time and casual opportunities available
• Up to $40 per hour, depending on experience
• Join a supportive team that values experienced and reliable people
• Be part of a practice that has been caring for the local community for more than 40 years
• Convenient West Pymble location at Philip Mall, close to shops and cafés
• Access to further training, development and career opportunities across the wider Abano Healthcare network

If you’re an experienced Dental Assistant and/or Receptionist looking for a stable role where you can become a valued part of the team, we’d love to hear from you.

Apply today and join West Pymble Dental Surgery!

West Pymble Dental Surgery is proudly part of the Abano Healthcare Group.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.