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Universal Health Services

Manages hospitals and behavioral health facilities

Market Director - IPM

Business OperationsConfirmed live in the last 24 hours
Full-timeWashington, DC, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Healthcare Administration, Business Administration, Finance, Nursing, Public Health, or a related field.
  • Five or more years of progressive healthcare leadership experience.
  • Demonstrated success leading physician practice operations, surgical services, financial management, workforce development, and strategic program growth.
  • Executive presence with demonstrated strategic and financial acumen, strong physician partnership skills, and a commitment to operational excellence.
  • Ability to lead change, develop high-performing teams, leverage data to drive decision-making, manage complex initiatives, negotiate effectively, communicate across all levels of an organization, foster collaboration, and promote accountability.

Responsibilities

  • Provide strategic, operational, financial, and administrative leadership for the Surgery and OBGYN departments, ensuring alignment with organizational goals and serving as the primary administrative partner to Department Chairs and physician leaders.
  • Develop and execute service line growth strategies, including ambulatory expansion, new program development, site planning, and market growth initiatives that improve access, quality, and financial performance.
  • Partner with Department Chairs, division chiefs, and physician leaders in a dyad model to establish strategic priorities, operational goals, productivity expectations, and performance improvement initiatives.
  • Direct department operations by leading strategic planning, operational reviews, and cross-functional initiatives that improve efficiency, standardize processes, and enhance patient care.
  • Develop and manage departmental operating, staffing, and capital budgets; monitor financial performance, analyze variances, forecast results, and implement corrective action plans to achieve fiscal goals.
  • Monitor key operational, financial, and quality performance indicators, including access, provider productivity, patient experience, labor productivity, revenue, and service line performance, using data to drive continuous improvement.
  • Oversee departmental provider recruitment, contracting, onboarding, credentialing, scheduling optimization, and performance management, including monitoring provider productivity, work RVUs, access, leave, CME, administrative time, call responsibilities, and contractual obligations to optimize clinical capacity, operational efficiency, and financial performance.
  • Lead and develop managers, practice administrators, and multidisciplinary teams by promoting accountability, employee engagement, succession planning, and leadership development while fostering a culture of collaboration and excellence.
  • Partner with finance, quality, patient experience, access, marketing, physician relations, and other organizational leaders to improve operational performance, referral growth, patient satisfaction, and care coordination.
  • Collaborate with physicians, executive leadership, and multidisciplinary teams to implement organization-wide initiatives that standardize processes, reduce variation, improve operational efficiency, and advance quality, patient experience, and organizational performance.
  • Oversee departmental contracts, vendor relationships, capital planning, supplies, and external agreements while ensuring regulatory compliance, operational readiness, and effective resource utilization.
  • Build and maintain strong relationships with physicians, staff, executive leadership, community partners, and referring providers while serving as a visible leader who promotes organizational values, employee engagement, and exceptional patient care.

Desired Qualifications

  • Experience with provider productivity (wRVU) management, operating room utilization, ambulatory practice development, capital planning, and practice expansion.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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