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The Salvation Army

Christian social services nonprofit

Administrative Assistant

Administrative SupportConfirmed live in the last 24 hours
Full-timeNew York, NY, USANo salary listed

About the Job

Requirements

  • A high school diploma or GED is required.
  • Experience using Microsoft Office Suite, database programs, data entry, and reception or managing multiple phone lines is preferred.
  • Good organizational skills, writing skills, and communication skills are required.

Responsibilities

  • Provide administrative support to the Program Director, Social Services Supervisor, and social services staff, including preparing social service documentation and referrals.
  • Serve as a receptionist and answer all phone calls during the assigned shift; may act as a liaison between shelter administration and DHS.
  • Report to the Program Director for administrative and secretarial functions.
  • Maintain daily and monthly resident records of intakes, discharges, and vacancies, and prepare reports detailing findings for the Program Director.
  • Prepare monthly DHS billing and supporting documentation for the Director of Family Shelters.
  • Take resident referrals and distribute information appropriately.
  • Ensure closed cases have up-to-date notes and complete discharge information before filing them in closed files.
  • Update the resident census and master list daily and distribute them as appropriate.
  • Type letters, memos, requisitions, departmental meeting minutes, and applications upon request.
  • Compile monthly statistical reports, including the Audit Document and NSS-2 Report.
  • Assist city and state officials during audits.
  • Assist the Children’s Services Supervisor and Board of Education Liaison in tracking school attendance for residents.
  • Maintain a logbook of infractions, written warnings, incidents, and unusual resident activity.
  • Maintain a log of staff attendance and approved absences.
  • Attend community board meetings.
  • May be assigned to the same position at another Salvation Army-operated family shelter, at the discretion of the Director of Shelters or Salvation Army department heads.
  • Perform other assignments and tasks as assigned by the Director of Shelters or Salvation Army department heads.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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