N

Novant Health

Integrated health network with care facilities

Manager Case Management

Medical, Clinical & VeterinaryUpdated on Nov 10
Full-timeWilmington, NC, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Nursing, Social Work accredited by the Council on Social Work Education, or a related healthcare field is required.
  • Three years of experience in Case Management or related experience is required.
  • If the candidate is an RN, current RN licensure in the appropriate state is required.
  • Knowledge of current and future trends and practices in the area of responsibility, regulatory and governing standards, policies and procedures, information systems and software, and equipment used in assigned duties is required.
  • Ability to apply safety and infection control policies and procedures is required.
  • Skills in interviewing and selection, budgeting, staffing, payroll and purchasing processes, competency implementation, feedback, development and progressive discipline, teambuilding, conflict management, interpersonal relationships, adult learning and teaching methods, decision making, project leadership, consultation, delegation, and communication are required.
  • Understanding customer needs and expectations and knowledge to improve service and exceed customer expectations are required.
  • Ability to develop and continuously improve discharge planning core processes and provide 24/7 department accountability is required.

Responsibilities

  • Oversee and manage case-management operations and ongoing quality, productivity, and efficiency of case-management processes.
  • Coordinate with facility and service-line leaders to ensure continuity of care throughout the continuum.
  • Connect with community resources and leaders to establish and maintain relationships.

Desired Qualifications

  • A graduate degree is preferred.
  • Leadership experience is preferred.
  • Certification in Case Management or a related field is preferred.
  • Knowledge or competence in Microsoft Office products and keyboarding is preferred.

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
1997

Recently Posted Jobs

Explore more opportunities at Novant Health

See more jobs