Service Corporation International

Provides funeral services, cemeteries, & cremation

Assistant Location Manager

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeOttawa, ON, CanadaNo salary listedIn-person

About the Job

Requirements

Ability to arrange and conduct funeral services in accordance with families’ desires, expectations, and spiritual beliefs.
Ability to discuss families’ wishes, funeral options, services, products, and pricing, and identify and communicate special veteran or recognition benefits.
Ability to execute funeral service contracts and documents in accordance with provincial and federal laws.
Community and non-profit involvement to retain heritage, increase goodwill, and indirectly increase market share.
Ability to work with the Location Manager to develop an annual business plan and budget, including financial, production, and revenue goals.
Ability to run reports, analyze results, identify trends, and make observations or recommendations for improvement to Location Management.
Understanding of industry finances and how daily activities affect financial outcomes; may approve expenditures and invoices, including overtime.
Ability to identify operational barriers, encourage ideas, and recommend improvements.
Ability to ensure operating practices comply with applicable federal and provincial regulations and company policies.
Ability to make decisions that support and reinforce company market strategies, values, and goals.
Ability to screen, interview, and assess internal and external candidates for hiring or promotion.
Ability to constructively address staff issues and provide tangible, appropriate feedback to develop skills or close gaps.
Ability to monitor training and licensing requirements and ensure staff are retrained or relicensed before expiration.

Responsibilities

Assist the Location Manager with daily funeral home operations, including planning, achieving annual sales revenue and production targets, encouraging profitable case volume growth, meeting profit and loss goals, managing expenses, developing professional and effective staff, and exceeding client family expectations.
Assist and direct business operations.
Perform additional responsibilities associated with funeral documents, arrangements, services, and post-family care.
Assist the Location Manager with day-to-day activities to ensure on-time services that exceed client family expectations.
Manage frontline supervisors' responsibilities, expectations, and accountabilities.
Assume appropriate daily responsibilities and decision-making in the Location Manager's absence.
Develop a strong, trusting, and reliable team through influence and leading by example, with indirect staff responsibilities.
Perform additional responsibilities as requested or assigned.

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Assist the Location Manager with the daily operations of a Funeral Home including planning, achieving annual sales revenue and production targets, encourage profitable case volume growth, Profit & Loss (P&L) goals, manage expenses, developing a professional and effective staff, and exceeding client family expectations. Assist and direct the business operations.

MGR Asst Loc NX (CAN)

JOB RESPONSIBILITIES

Funeral Director

Arranges and conducts funeral services in accordance with the family’s desires, expectations, and spiritual beliefs.
Discusses family’s wishes, funeral options, services, products, and pricing with deceased family. Identifies and communicates special veteran or recognition benefits.
Executes funeral services contracts and documents in accordance with provincial and federal laws.
Through community and non-profit involvement, retains heritage, increases good will, and indirectly increases market share.
Additional responsibilities associated with Funeral documents, arrangements, services, and post family care.

Financial Management

Work with Location Manager to develop annual business plan and budget as well as financial, production and revenue goals.
Run reports, analyze, identify trends, and make observations or improvement recommendations to Location Management.
Understand industry finances, how daily activities affects financial outcomes. May approve expenditures and invoices including overtime.

Operations

Assist the Location Manager with the day-to-day activities ensuring on-time services that exceed client family expectation.
Identify barriers, encourage ideas, and recommend improvements.
Assure the location’s operating practices comply with applicable federal & provincial regulations and Company policies.
Manage frontline supervisor’s responsibilities, expectations, and accountabilities. Make decisions that support and reinforce the company’s market strategies, values, and goals.
In absence of the Location Manager, full fill appropriate daily responsibilities and decision-making.
Additional responsibilities as requested or assigned.

People Development

Screen, interview, and assess candidates (internal and external) for hiring or promoting a skilled and effective staff.
Develop a strong, trusting, and reliable team through influence and leading by example, having indirect responsibilities for staff. Constructively address issues and provide tangible and appropriate feedback to develop skills and/or close gaps.
Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.

Postal Code: K1V 1A6Category (Portal Searching): OperationsJob Location: CA-ON - Ottawa

About the Company

Service Corporation International

Provides funeral services, cemeteries, & cremation

SCI is the leading provider of death care products and services in North America, operating funeral homes and cemeteries under the Dignity Memorial brand. It offers end-of-life services such as funeral planning, cremation, and cemetery property and services, delivering a consistent experience under Dignity Memorial. Its large, geographically diverse footprint with a mix of standalone and combined funeral-home/cemetery locations gives broad access and a standardized service offering. Its goal is to serve families with comprehensive, value-based death care and maintain market leadership in North America.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Houston, TX
Founded: 1962

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