The Role

As a Senior Enterprise Account Manager, you will be responsible for providing business leadership and account strategy across a dedicated book of business. You will focus on building strong relationships up to the executive level with your clients, collaborating with campaign leads to deliver excellent results, and cross/upsell solutions. You should be a strategic thinker, excellent communicator, and comfortable selling ideas at the executive level.

What You’ll Do

• Own client relationship post-sales: provide white-glove service to your accounts and serve as primary point of contact for all client-facing questions.
• Provide customer insights to your clients as a data storyteller; deliver our message during QBRs, meetings, and events that demonstrate an understanding of the market, your clients’ business goals, and answer any objections.
• Identify and implement growth strategies across your book of business.
• Play an active role in strategic account planning, contributing to the growth and development of our key partnerships.
• Collaborate with the Campaign Management team to align campaign structure & strategies against client business goals.
• Provide customer insight to the Product team for new features, functionality and enhancements; serve as business owner for advertiser facing products.
• Monitor day-to-day account management tactics across key accounts with an eye towards identifying growth opportunities and/or potential account issues.

Qualifications

• Bachelor’s degree; 5+ years of account management experience (ideally at the Enterprise level), search advertising experience a plus
• Strategic thinker who is comfortable using data & insights to grow relationships, identify, and solve problems
• Proven winner with experience upselling and growing enterprise accounts 
• Strong consultative sales skills
• Can ask tough, thoughtful questions and be relentlessly competitive with a strong sense of urgency
• Proven ability to set clear and deliverable goals
• Ability to thrive in a fast-paced, deadline-driven, high growth environment
• Able to grasp and solve complex business issues quickly and creatively
• Self-motivated, proactive team player who is not afraid to roll up your sleeves and dive deep into problems to identify new solutions
• Excellent communication skills: collaborating, negotiating, persuading

*Compensation Range: $85,000 - $100,000

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