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All Accor

Global hotel management, franchising, loyalty program

Esthetician

Esthetics & Nail CareUpdated on Nov 11
Full-timeBiarritz, FranceNo salary listedIn-person

About the Job

Requirements

  • CAP/BEP in Esthetics.
  • Experience in the esthetics sector.
  • Proficiency in the country's language and conversational English.
  • Maintain hygiene, safety, and environmental standards.
  • Maintain a professional appearance and comply with the company's uniform and grooming directives.
  • Communicate client complaints, equipment malfunctions, and other issues to the appropriate supervisor.
  • Maintain the cleanliness and organization of the work environment and respect institute property and safety.

Responsibilities

  • Provide the institute's esthetic treatments to a mixed clientele while following the brand's established standards and treatment protocols.
  • Contribute to a positive client stay through professional and interpersonal service.
  • Prioritize client satisfaction and explain the institute's operations, treatment process, and treatment benefits.
  • Ensure clients receive overall care during their stay at the institute.
  • Maintain the appointment book and anticipate schedule changes caused by delays or cancellations.
  • Recommend and sell the institute's beauty products.
  • Prepare treatment rooms according to scheduled appointments.
  • Advise clients about services and activities available on site and the region's cultural and tourist attractions.
  • Deliver esthetic treatments according to treatment standards and protocols, schedules, and treatment durations.
  • Check that equipment and installations function properly and report malfunctions to the esthetics manager or technical service.
  • Follow occupational cleanliness procedures.
  • Participate in treatment-team and department meetings.
  • Manage and monitor stocks of materials and products needed for the work.
  • Organize and maintain the assigned treatment room and ensure it is clean, orderly, and prepared according to salon protocols.
  • Check equipment before use, use it properly, and report defects so faulty equipment can be replaced.
  • Help maintain the beauty salon, equipment, displays, and shared areas, including the waiting area, stockroom, staff changing room, restrooms, and window display.
  • Monitor treatment-room supplies, including professional products.
  • Follow company directives, including hygiene and safety rules in treatment rooms.
  • Help sort and put away laundry.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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