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Grab

On-demand parcel delivery in Southeast Asia

Ads Automation Product Management & Ops Lead

Performance & Paid MarketingUpdated on Nov 13
Full-timeBeijing, ChinaNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of experience in performance marketing, growth marketing, digital marketing, user growth, or marketing technology.
  • Experience developing and executing marketing strategies across multiple channels, markets, or customer segments.
  • Experience working with marketing automation platforms, advertising technology, campaign management tools, or related systems.
  • Ability to translate complex business and marketing processes into clear requirements, workflows, rules, product capabilities, and measurable outcomes.
  • Experience forming hypotheses, designing experiments, and using results to improve strategies or systems.
  • Experience working across marketing, product, engineering, and data teams to deliver initiatives from problem definition through testing and iteration.
  • Experience using and developing marketing automation platforms to manage drip and email nurture campaigns.

Responsibilities

  • Develop performance marketing strategies and identify opportunities to improve acquisition, conversion, retention, and marketing efficiency across Southeast Asian markets.
  • Understand the workflows, challenges, and processes of marketing teams, and identify opportunities for standardisation, automation, and scale.
  • Translate marketing needs into platform requirements, user workflows, optimisation logic, data requirements, operating processes, and quality controls.
  • Partner with product, engineering, data, and marketing teams to deliver, test, launch, and continuously improve the cross-platform marketing automation platform.
  • Analyse campaign and platform performance to identify issues and opportunities across channels, audiences, creative, measurement, and operational processes.
  • Design and lead growth, measurement, creative, and automation experiments, and convert validated learnings into repeatable strategies, playbooks, and platform capabilities.
  • Explore the use of generative artificial intelligence and emerging technologies in marketing research, analysis, creative development, campaign optimisation, and operational automation.

About the Company

Grab

On-demand parcel delivery in Southeast Asia

Grab operates a range of services in Southeast Asia, including ride-hailing, food delivery, and logistics. Its GrabExpress on-demand parcel delivery lets customers and businesses send documents and packages through the Grab app, with real-time tracking, options for up to 10 concurrent deliveries, and islandwide coverage (with some restricted areas). The service relies on a large network of delivery partners and charges fees based on distance, time, and item type. Its advantage comes from offering an integrated, all-in-one platform for transportation, meals, and parcel delivery to support the region’s growing e-commerce and urban activity.

Company size
10,001+
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
2012

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