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H&M

Global fast-fashion retailer of affordable clothing

Sales Advisor

Retail SalesConfirmed live in the last 24 hours
Part-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • Enjoy interacting with people and be committed to providing excellent customer service.
  • Be able to respond to changing priorities and customer requests.
  • Be proactive and motivated to take initiative and complete work with quality.
  • Communicate clearly and listen actively to understand customers' needs and perspectives.
  • Be open to feedback and seek opportunities to learn and develop.
  • Have enthusiasm for the brand and collection and share it with customers.
  • Be willing and able to work varied schedules, including weekends and evenings.

Responsibilities

  • Welcome customers and represent the brand in customer interactions.
  • Provide high-level service throughout customer interactions, including initiating conversations and assisting at the cash register, fitting rooms, and across the sales floor.
  • Process deliveries, replenish stock, and merchandise new garments in the store.
  • Guide customers through their shopping journey by providing genuine assistance and proactive service.
  • Work with the team to create memorable customer experiences.

Desired Qualifications

  • Previous customer-service experience and familiarity with fabrics are positive but not required.
  • Understanding of store operations and customer-service skills gained through previous retail experience is preferred but not required.

About the Company

H&M

Global fast-fashion retailer of affordable clothing

H&M is a global fashion retailer that sells affordable, trendy clothing and accessories for men, women, teens, and children through both online and physical stores. The company works by maintaining a fast, efficient supply chain to bring runway-inspired styles to customers quickly and at competitive prices, supported by large-scale production and a broad global footprint. It differentiates itself with its extensive international reach, ability to offer a wide range of products for the whole family at low prices, and a focus on sustainability, including eco-friendly lines and recycling programs. The goal is to provide fashionable, quality apparel at accessible prices to a diverse customer base around the world while reducing environmental impact through responsible practices.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1947

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