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PENN Entertainment

Operates casinos, racetracks, and online betting

Utility Worker

Culinary & Kitchen ProductionUpdated on Nov 12
Full-timeJoliet, IL, USAIn-person

About the Job

Requirements

  • Must understand and speak English.
  • Must be able to work under pressure in a fast-paced environment and meet expected deadlines.
  • Must be at least 18 years old.
  • Must be able to stand, walk, talk, and hear regularly; occasionally sit, reach, stoop, kneel, crouch, and lift or move up to 50 pounds.
  • Must have manual dexterity to operate necessary equipment and close and distance vision.
  • Must be able to occasionally push and pull carts and equipment weighing up to 250 pounds.

Responsibilities

  • Load and unload dishwashers, and clean Food & Beverage areas and food storage and preparation equipment.
  • Provide a high level of customer service and promote a positive attitude to create an entertaining experience for guests and team members.
  • Operate the dish machine to clean soiled dishes, utensils, and cookware.
  • Ensure all items are clean and sanitized before returning them to appropriate shelves.
  • Maintain the dish machine with appropriate additives to clean and sanitize items, and maintain its temperature log book.
  • Clean all areas of Food & Beverage facilities and properly maintain cooking equipment, including ovens, grills, fryers, and coolers.
  • Maintain a three-compartment sink to clean utensils and cookware.
  • Operate and clean the power wash sink and salvajor as necessary.
  • Safely operate an electric-powered cart mule, electronic dumpster lift, cardboard crusher, and other industrial equipment.
  • Communicate politely and professionally with guests, fellow cast members, and management, and practice customer service training.
  • Remove trash and debris throughout the Food & Beverage area.
  • Follow safety rules and keep immediate work areas orderly; promptly report hazards or unsafe work conditions to a supervisor.
  • Promptly report product shortages to a supervisor and restock supplies needed to operate the department.
  • Conduct oneself professionally and follow through on assigned projects and tasks.
  • Attend mandatory meetings and training sessions.

Desired Qualifications

  • A high school diploma or GED equivalent is preferred.
  • Some sanitation experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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