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Rituals

Luxury home and body products retailer

Assistant Store Manager

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Gdynia, Poland
In Person
RetailRetail Store Management

About the job

Requirements
  • Experience as an Assistant Store Manager in retail or in a similar position involving team management.
  • Demonstrated people-management skills, including communication, motivation, coaching, relationship-building, and inspiring others.
  • Ability to recognize the importance of excellent customer service and serve as a mentor by sharing knowledge and setting a positive example.
  • Ability to work independently and stay organized, make decisions, and solve problems effectively.
Responsibilities
  • Ensure high-quality customer service through use of the water island, effective teamwork, and daily operational efficiency.
  • Train and develop the team by helping colleagues reach their potential, sharing knowledge, and inspiring them.
  • Support the Store Manager in building a culture of trust based on positive and constructive feedback.
  • Actively participate in recruiting, hiring, and developing a talented team.
  • Be prepared to replace the Store Manager and assume full responsibility when needed.

About the company

Rituals is a Dutch lifestyle brand that sells luxury body care, skincare, home fragrances, and related wellness products inspired by ancient traditions. Its products use natural-origin ingredients and are organized into themed collections drawn from practices like Ayurveda and Japanese Hanami. The company sells through stores, e-commerce, and partnerships with department stores, hotels, airlines, and spas, complemented by a membership program and product refills to drive repeat purchases, with in-store experiences like tea and hand massages. Its goal is to make everyday routines mindful while growing globally and pursuing social and environmental goals, including B Corp certification and a plan for 90% natural origin ingredients and refillable packaging by 2025.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Amsterdam, Netherlands

Founded

2000

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Simplify's Take

What believers are saying

  • Rituals reported €2.43 billion 2025 revenue on January 28, 2026.
  • It plans €40 million to refit 1,500 boutiques in 30 days during August 2026.
  • It is expanding in Asia, Greater China, the Middle East, and travel retail.

What critics are saying

  • The €40 million 1,500-store refit disrupts operations if execution slips in August-September 2026.
  • L'Occitane and Sol de Janeiro are taking travel-retail premium body-care space in 2026.
  • Rituals' ritual-led moat erodes if premium wellness normalizes, turning it into a commodity brand.

What makes Rituals unique

  • Rituals pairs premium body care with 11 Mind Oasis wellness experiences across Europe.
  • Its 25-year brand story and B Corp status anchor distinctive mindful-luxury positioning.
  • Refills, 90% natural-origin formulas, and in-store rituals deepen retention and pricing power.

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Benefits

Health Insurance

Gym Membership

Wellness Program

Commuter Benefits

Flexible Work Hours