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Kaiser Permanente

Integrated healthcare provider and payer platform

Cashier-Food Service

Checkout & Customer ServicePosted on Nov 9
Full-timeWailuku, HI, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Demonstrated knowledge and skill in operating basic point-of-sale (cash register) equipment and handling cash, including accepting and counting change.
  • Ability to provide customer service and resolve conflicts.
  • Ability to make decisions, maintain interpersonal relations, communicate orally, solve problems, and work as part of a team.

Responsibilities

  • Greet and assist customers courteously and professionally.
  • Verify cash at the beginning and end of each register opening and closing, and report discrepancies to a supervisor.
  • Collect cash, checks, or meal vouchers for food items; process debit and charge cards; issue receipts; count back change; and provide receipts to customers.
  • Refund customers for service overpayments and vending machine refunds within authorized limits, obtaining all required documents and signatures.
  • Maintain accurate menu price lists and adjust them for coverage or price changes.
  • Print end-of-shift reports from the register.
  • Operate standard office and point-of-sale equipment.
  • Ensure equipment functions properly and report malfunctions to a supervisor.
  • Maintain a clean and sanitary workstation and dining area.
  • Assist with restocking supplies in the dining and serving areas.
  • Assist in the servery area, including serving hot items and assembling simple menu items.
  • Investigate, resolve, or follow up on complaints concerning the cashier area, referring difficult problems to a manager.

Desired Qualifications

  • Six months of cashier or related experience is preferred.
  • An associate degree in a related field is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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