EV Service Advisor - Irvine Ever
About the job
- Have 2–6+ years of experience in service advising, reconditioning operations, or fleet maintenance.
- Possess and maintain a valid driver's license and a clean, acceptable driving record.
- Understand automotive repair processes and cost drivers.
- Make fast, data-driven repair decisions.
- Have experience managing vendors, shops, or dealer service departments.
- Use service dealer management systems or reconditioning management tools.
- Read inspection reports, estimates, and labor operations.
- Be familiar with electric vehicle systems and common failure modes.
- Have strong Excel or Sheets skills.
- Use Slack, customer relationship management systems, and operations dashboards.
- Negotiate labor rates and parts pricing.
- Stand and walk for extended periods while assisting customers, conducting vehicle walk-arounds, and coordinating service activities in the showroom and service area.
- Enter, exit, and operate vehicles safely, including occasional driving or moving vehicles in connection with service appointments, inspections, or customer support.
- Occasionally bend, reach, stoop, and work around vehicles.
- Occasionally lift, carry, push, or pull up to 25 pounds, including customer items, parts, documents, and light office or service supplies.
- Own reconditioning decisions for Ever's electric vehicle inventory.
- Triage inspection reports and determine repair scope, priority, and budget.
- Coordinate work across internal technicians, third-party shops, dealers, and mobile vendors.
- Source and manage external service partners to optimize cost, speed, and quality.
- Approve estimates, negotiate pricing, and control reconditioning spend.
- Track vehicle status through inspection, repair, quality assurance, and ready-to-sell stages.
- Ensure vehicles meet Ever's quality, safety, and merchandising standards.
- Resolve technical issues and unblock stalled vehicles.
- Maintain accurate reconditioning records and documentation.
- Identify process improvements to reduce cycle time and cost.
- Provide feedback to Product and Operations teams to improve tooling and workflows.
About the company
Ever is an AI-native EV retailer based in San Francisco that operates a nationwide online and offline marketplace for used electric vehicles. It offers certified pre-owned EVs from more than 30 brands, allows customers to get instant trade-in offers by plate or VIN, and lets buyers trade in gas or electric cars, arrange financing online, and choose delivery or pickup. Vehicle listings include estimated monthly payments and battery/package details. The company also runs Eve, an AI assistant that helps with shopping, selling, and ownership questions. Ever earns revenue by buying and reselling used EVs and by providing financing and related services, blending a digital storefront with physical locations and logistics to reach customers nationwide. Its goal is to make EV ownership simpler, more transparent, and accessible to buyers across the United States.
Company Size
51-200
Company Stage
Series A
Total Funding
$31M
Headquarters
San Francisco, California
Founded
2022
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Simplify's Take
What believers are saying
- Reuters reported used EV sales rose 21% in January 2026, widening Ever's addressable market.
- Ever said it served thousands across 40 states, showing early national traction.
- Used EVs gained affordability as prices neared gas cars, expanding first-time buyer demand.
What critics are saying
- Used EV demand softened after the Sept. 30, 2025 federal tax credit expired.
- Tesla dominates used EV supply, pressuring Ever's margins through nonstop price competition.
- Ever's existential risk: EV retail stays niche, and inventory turns slow before burn shrinks runway.
What makes Ever unique
- Ever's Feb. 12, 2026 $31M Series A funded a proprietary AI-native operating system.
- Ever focuses only on EVs, unlike broad auto retailers chasing gas and electric inventory.
- Ever runs omnichannel SF and Costa Mesa showrooms, plus AI assistant Eve for shopping.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Unlimited Paid Time Off