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Teleperformance

Outsourced customer experience management services

External Hiring - Trainer, International

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeSahibzada Ajit Singh Nagar, Punjab, IndiaNo salary listedIn-person

About the Job

Requirements

  • The role typically calls for approximately 1–2 years of practical professional experience in a particular area.
  • The role typically draws on knowledge acquired from a professional or university degree.

Responsibilities

  • Deliver training materials, including presentations, training guides or manuals, and course evaluations.
  • Coordinate training schedules based on training requirements.
  • Continuously improve day-to-day activities and processes.
  • Share best practices and develop relevant solutions.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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