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Wells Fargo

Diversified financial services: banking, lending, investments

Community Mortgage Bank Sales Consultant

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeIn-person

About the Job

Requirements

  • At least 2 years of sales experience, or equivalent experience demonstrated through work experience, training, military experience, or education.
  • Must obtain SAFE registration at the time of employment and meet applicable Loan Originator qualification requirements, including financial responsibility, character, financial fitness, and criminal background standards.
  • Must meet ongoing regulatory requirements, including additional screening if necessary.

Responsibilities

  • Sit within assigned bank branches and originate mortgage loans; collaborate with branch leadership, participate in branch huddles, and mentor and coach employees to increase their knowledge of mortgage products and processes.
  • Conduct outbound calls to existing and prospective customers regarding mortgage loan products and complete associated tracking activities, using some independent judgment.
  • Interact with customers to understand their needs and provide high-quality customer service; inform prospective and existing customers about Wells Fargo Home Mortgage programs; analyze and offer mortgage loan products based on client needs.
  • Process low- to moderately complex mortgage loan applications and review rates and terms within guidelines.
  • Maintain client satisfaction and quality through timely and proactive customer communication.
  • Pursue Wells Fargo training offerings to increase knowledge of company products, policies, procedures, and underwriting requirements.
  • Follow policies, underwriting requirements, compliance requirements, and loan procedures; collaborate with fulfillment partners throughout the origination process.
  • Stay informed about mortgage industry trends and developments in the assigned market and maintain visibility for Wells Fargo Home Mortgage in the marketplace.
  • Comply with the SAFE Mortgage Licensing Act of 2008 and related regulations; continued employment is contingent on meeting applicable requirements, including acceptable background investigation results.
  • Meet Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies for Loan Originator positions.
  • Maintain applicable financial responsibility, character, general financial fitness, and criminal background standards; undergo credit-report assessment and any required ongoing screening.

Desired Qualifications

  • At least 2 years of mortgage retail sales experience.
  • Expertise in general lending products and overall mortgage industry experience.
  • Experience with retail residential mortgages and purchase fundings over the past 12 months, primarily referred from established local or external sources.
  • Established relationships with diverse realtor organizations and affordable lending nonprofits in the assigned market.
  • Experience with community loan products, including specialized low- to moderate-income mortgage solutions, lender-paid assistance programs, and third-party assistance programs.
  • Preferred experience with Federal Housing Administration, Veterans Affairs, and conventional loans.
  • Knowledge of sales prospecting and generating referrals.
  • Experience educating clients about mortgage purchase programs.
  • Experience developing and cultivating professional relationships.
  • Customer service experience.
  • Basic Microsoft Office skills.
  • Verbal, written, and interpersonal communication skills.
  • Ability to provide leadership through coaching, training, and mentoring.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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