Sales Consultant - Modernisation

At KONE, we bring buildings to life.

We see a future of smart cities. As a global leader in the elevator and escalator industry, our award-winning products and innovative solutions continue to transform the way people move through buildings for life, work and play.

Our people are at the heart of everything we do, and we're looking for a motivated and customer-focused Sales Consultant to join our Modernisation team in Canberra, ACT.

This autonomous role is responsible for driving sales growth across our modernisation business. You'll manage an existing customer portfolio while developing new opportunities, helping customers maximise the performance, reliability and lifecycle of their equipment.

Your success will be measured by your ability to grow revenue, build lasting customer relationships, expand our customer base and deliver outstanding outcomes. Supported by experienced teams in both Canberra and Sydney, you'll play a key role in helping customers modernise and future-proof their assets through industry-leading solutions.

What will you be doing?

• Develop and maintain strong customer relationships, identifying opportunities to grow existing accounts and strengthen customer loyalty.
• Identify, develop and manage sales opportunities from initial engagement through to contract award and handover.
• Understand customer needs and provide tailored solutions that deliver value and improve equipment performance.
• Manage customer proposals, tenders and contract negotiations through to successful completion.
• Prepare pricing proposals using approved tools while maintaining commercial discipline and profitability targets.
• Collaborate with operational, engineering and support teams to ensure exceptional customer outcomes.
• Maintain accurate opportunity, customer and activity records within Salesforce and CRM systems.
• Monitor market trends, competitor activity and customer requirements to identify growth opportunities.

What are we looking for?

• Experience in account management, business development, sales management or a similar customer-facing role.
• A confident, personable and engaging communication style with the ability to build strong, long-term customer relationships.
• A proactive approach to generating new opportunities while growing and strengthening existing customer accounts.
• Experience selling technical, service-based or solution-focused products and services.
• Strong commercial acumen with the ability to balance customer outcomes and profitability.
• Excellent communication, presentation and negotiation skills.
• Highly organised with strong pipeline management and CRM discipline.
• Technical aptitude and an interest in understanding customer challenges and developing practical solutions.
• Confidence using digital sales tools and customer relationship management systems.
• Lift, elevator or escalator industry experience is highly regarded.
• Enthusiasm and a willingness to learn are highly valued.

There's so much more to KONE than you may realise.

• Join a global organisation with genuine career progression opportunities.
• Receive comprehensive training and support, including learning the technical aspects of KONE's modernisation solutions.
• Be part of an organisation committed to innovation, sustainability and employee wellbeing.
• Competitive salary package plus quarterly sales incentive opportunities.
• Annual car allowance.
• Access industry-leading learning and development programs to support your growth.
• Occasional travel throughout the region, including overnight stays as required.
• Hybrid working arrangements available.
• Supported by experienced operational, engineering and sales teams across Canberra and Sydney.

Apply today and help us bring buildings to life.

Note: Applicants must either be a permanent resident or citizen of Australia or be a citizen of New Zealand to apply for this position. 

This role is being sourced directly by KONE.  We respectfully request no agency approaches.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

At KONE, we believe in fair and competitive pay that recognizes performance and supports employee engagement. Our approach covers a comprehensive total rewards package, including both financial and non-financial benefits. We are committed to fostering a culture of fairness, respect, equity, diversity, and inclusion.

Read more on https://kone.com/global/en/careers.html