Full-Time
Confirmed live in the last 24 hours
Automates customer service tasks and journeys
$50k - $60kAnnually
Mid
Remote in USA
Ushur’s U.S. hiring is open to candidates who are residents of the following states: AZ, CA, CO, FL, GA, HI, ID, IL, MD, MI, MN, MO, MA, NJ, NC, OH, PA, SC, TX, UT, VA, WA, NY.
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Ushur focuses on automating customer service tasks to enhance customer experience. Their platform allows businesses to create digital versions of customer interactions, automating the steps from initial inquiry to service completion. This reduces the need for human involvement, making processes faster and more efficient, which in turn improves customer satisfaction as shown by increased Net Promoter Scores. Unlike many competitors, Ushur offers a no-code solution, enabling clients to implement changes quickly without needing technical expertise. The company's goal is to provide a flexible and effective automation tool that helps businesses improve their customer service and achieve better results.
Company Size
201-500
Company Stage
Series C
Total Funding
$89.5M
Headquarters
Santa Clara, California
Founded
2014
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Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Unlimited Paid Time Off
Paid Holidays
Wellness Program
401(k) Retirement Plan
401(k) Company Match
Stock Options
Flexible Work Hours
SANTA CLARA, Calif., Sept. 12, 2024 (GLOBE NEWSWIRE) - Ushur, a leader in AI-powered Customer Experience Automation (CXA), today announced the launch of an end-to-end solution for insurance carriers offering group and worksite benefits.
MHPA honors Ushur with Isadore King Spirit of Service Award.
SANTA CLARA, Calif., Aug. 22, 2024 (GLOBE NEWSWIRE) - Ushur, a leader in AI-powered Customer Experience Automation (CXA), today announced the general availability of its new UshurX solution designed to streamline tasks and time-intensive micro-engagements along the clinical trials journey.
SANTA CLARA, Calif., July 23, 2024 (GLOBE NEWSWIRE) - Ushur, the leader in AI-powered Customer Experience Automation(TM) (CXA), today announced that Mike Price has joined its executive leadership team as Chief Revenue Officer (CRO).
SANTA CLARA, Calif., June 25, 2024 (GLOBE NEWSWIRE) - Ushur, the leader in AI-powered Customer Experience Automation(TM) (CXA), today announced that Anthony Smolek has joined its executive leadership team as Chief Financial Officer (CFO).