Director in IM Operations - Product Support & Services

We’re seeking someone to join our team as a Director in IM Operations to perform Reconciliation activities like Cash, Position and NAV reconciliation on daily basis for Fixed Income accounts, and to play a key role in helping transform how Morgan Stanley Operates.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Advanced Specialist position at Director level within the Product Support & Services, which is responsible for providing transaction support and managing post execution processes.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you'll do in the role:

• Setting up reconciliation process with custodians, fund accountants, transfer agents.
• Perform UAT, Prod parallel testing and collaborate with respective teams in fixing the breaks.
• Ensuring seamless Go live of SPP phases.
• Reviewing and actioning on the open breaks on daily basis.
• Clearing of the breaks post thorough investigation and identify any thematic issues.
• Performing trend analysis to identify and fix thematic issues causing breaks.       
• Adhering to Service level agreements with global counterparts to ensure deliverables are signed off as per agreed timelines.
• Driving the automation agenda by leveraging AI, in house tools.
• Liaising with global counterparts and custodians to ensure accuracy of books and records.
• Periodic Risk and Exception reporting to senior management.
• Manage complex processes and/or support significant process management/project efforts.
• Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions.
• Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution.
• Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations. 

What you'll bring to the role:

• Strong leadership/People Management skills to manage & work with cross border teams.
• Complete understanding of Equity and Fixed income product profiles with 10+ years of work experience.
• Additional advantage if worked on Aladdin application.
• Ability to operate independently with respect to most job responsibilities.
• Ability to provide positive and constructive feedback and innovate processes.
• Strong communication skills - clear, concise, and appropriate method of delivery.
• Strong team player, with ability to manage deliverables on tight deadlines.
• Strong overview ability, review of aged breaks and escalating wherever required.
• Collaborative team player with a strong work ethic that works effectively in cross-functional team environment.
• Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures. 
• Ability to think commercially, understand the impact of initiatives, risks on the operational budget. 
• Ability to address non-standard issues within area of expertise.
• Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you.
• At least 10-14 years of relevant experience would generally be expected to find the skills required for this role.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background.  Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.