Clinical Services Manager - Cardiovascular Service Line

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Closing Date:

11/19/2026

Type of Position:

Clinical Staff - Medical Services

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

ICE | CVSL Administration IP NC

Department's Website:

Summary of Job Duties:

The Clinical Service Managers (CSM) are responsible for supervising and coordinating daily operations of the designated clinic/unit, including patient care and clinic/unit business processes. The clinics include the Cardiology Clinic, Valve Clinic, Cardiac Surgery Clinic, Device Clinic, and Outpatient Heart Station. The CSM assists service line leadership in the development and implementation of strategic policies and procedures. Serves as a clinical expert and a team leader for all clinical staff in the Invasive lab environment. Uses an integrated approach toward patient outcomes. Provides direction and guidance to others regarding practice. Serves as a resource, preceptor, and mentor. Demonstrates leadership skills in decision-making and problem-solving. Provides safe, therapeutic care in a holistic and systematic way. Incorporates differences into the provision of care. Integrates knowledge, skills, and experiences to meet the needs of patients and families. Incorporates data and information to improve care and enhance outcomes.

Qualifications:

Minimum Qualifications:

• Valid Registered Nurse license in the State of Arkansas
• Graduate of an accredited Nursing Program
• Bachelor's degree in Nursing
• 5 years of experience in nursing and at least 3 of those years in a supervisory capacity
• Direct Registered Nursing Care experience
• Current BLS certification or must successfully obtain certification within the first 30 days of employment

Preferred Qualifications:

• Master's degree in Nursing or Healthcare
• 3 years of cardiology experience
• 2 years of experience in a supervisory capacity
• National Certification

Qualifications Equivalencies:

Additional Information:

Responsibilities:

• Provides oversight that ensures processes for hiring, onboarding, training, developing and evaluating providers and staff members within the service line to ensure highly competent workforce.
• Engages all staff in learning the importance of clinical research which leads to better patient outcomes.
• Engages all staff to participate in clinical research activities pertinent to their job duties.
• Ensures all patient-family centered care principles are fully acclimated throughout the clinical setting, including service recovery processes to address complaint and incidents for patients, families and visitors.
• Enhances operational effectiveness with improvement projects for the service line, using solid data and analytics that directly impact key metrics related to people, service, growth, margin and quality.
• Accountable to outcomes that will include measurable targets for patient quality, satisfaction, clinical metrics, employee satisfaction, work force indicators (turnover, vacancy, advancement), etc.
  Ensures operations are consistent with the overall direction, goals and focus of the program to include timely response to regulatory agency audit requests, and verifying that required regulatory forms are submitted on time.
• Work closely with the cardiovascular sciences medical director.
• Drives consistent, system-wide service line approach across all facilities in conjunction with processes and standards set by the Institution’s Leadership .
• Ensure efficient business operations (including process improvement) of all aspects of the service line to facilitate patient access, expense management, productivity, patient safety and patient & family-centered care.
• Recruits and retains qualified individuals who possess the competencies to achieve high levels of performance.
• Ensure adequate staffing to create a safe, effective and efficient work unit.
• Manage performance to meet established standards, including but not limited to financial, quality, staffing, service and safety.
• Utilize a system-based approach to identify, address, improve and resolve any operational or performance issues or gaps.
• May perform other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Talking

Frequent Physical Activity:

Feeling, Grasping, Sitting, Standing, Walking

Occasional Physical Activity:

Kneeling, Lifting, Pulling, Pushing, Reaching

Benefits Eligible:

Yes