Welcome Ambassador Trainee

Trainee, Welcome Ambassador, W Costa Navarino (2027)

Costa Navarino · Pilos, Greece · Full-time · Posted 2026-10-07

Workplace: on_site

Department: WELCOME OFFICE W

Description

Be Part of Our Story. Grow with Us.

Costa Navarino is a sustainably driven destination in Messinia, on the southwest coast of the Peloponnese, where people, nature, heritage and community come together to create meaningful experiences. Respect for the region, its people and its natural environment is at the heart of everything we do.

Home to four 5-star resorts, The Romanos, a Luxury Collection Resort, The Westin Resort, Costa Navarino, W Costa Navarino and Mandarin Oriental, Costa Navarino, the destination also brings together four signature golf courses, more than 40 restaurants and bars, over 50 retail shops and services, three spa centres, a collection of luxury villas for private ownership, Navarino Agora and a wide range of sporting, cultural and outdoor experiences.

This diversity creates opportunities across many areas of expertise, where associates can grow professionally, broaden their experience, and contribute to the continued evolution of the destination.

We are looking for a Trainee, Welcome Ambassador to join our team. In this role, you will have the opportunity to contribute, learn and grow while helping shape the experiences and impact we create across Costa Navarino.

In this position, you will support the Welcome Ambassadors team in creating warm, personalized and memorable arrival and departure experiences. You will gain hands-on experience in Welcome operations while developing your guest service skills and understanding of luxury hospitality standards and W Hotels service culture.

Responsibilities

• Welcome and assist guests upon arrival and departure in a warm and professional manner.
• Assist with the safe handling, storage and timely delivery of guests’ luggage.
• Escort guests to their rooms and provide a personalized introduction to the Resort and its facilities.
• Respond to guest questions and escalate requests or concerns to the appropriate supervisor.
• Support guest transportation within the Resort using golf buggies when required.
• Report guest, operational or technical issues and ensure equipment is maintained in good condition.
• Follow Health & Safety requirements, hotel policies, SOPs and Brand Standards, while actively participating in training and development.

Requirements

• Good command of English. Knowledge of additional languages is an advantage.

• Valid driving licence is mandatory.

• Strong communication and teamwork skills.
• Positive, energetic and guest-focused approach.

Benefits

What We Offer:

• Private Medical Plan
• Accommodation in the vicinity of Costa Navarino (for eligible associates)
• Meals Provided On-site
• Uniform & Laundry Service (where applicable)

Personal & Professional Growth:

• Ongoing Training & Development Opportunities
• Opportunities for Task Force Assignments at Marriott Hotels Abroad
• Experience in a Multicultural & International Work Environment

Wellbeing & Perks:

• Use of Costa Navarino Facilities (subject to internal policies)
• Access to the Support Room - Online Wellness Platform
• Recognition & Wellbeing Initiatives
• Employee Discounts & Associate Benefits at Marriott Hotels Worldwide

Ready to be part of our story? We would love to hear from you.

Apply today and grow with us at Costa Navarino.

Apply

Apply at Costa Navarino

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