Knowledge of administrative practices and office procedures.
Knowledge of customer service practices.
Excellent written and verbal communication skills.
Effective decision-making and problem-solving skills.
Ability to multitask, organize, and prioritize work.
A high school diploma or equivalent is required.
Responsibilities
Coordinate internal and external communications hospital-wide.
Provide a first-contact response to visitors.
Provide a security and emergency gatekeeper function.
Desired Qualifications
One year of customer service experience.
One to two years of experience performing a variety of office or clerical support.
Other combinations of education and experience may be substituted on a case-by-case basis.
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within Montana State Hospital.
The Administrative Assistant - Front Desk position coordinates internal and external communications hospital wide and provides a first contact response to visitors. Provides a security/emergency gatekeeper function.
The schedule for this position is Wednesday through Saturday from 12\:00 PM to 10\:00 PM.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Required for the first day of work\:
Knowledge of administrative practices and office procedures.
Knowledge of customer services practices.
Excellent written and verbal communication skills.
Effective decision-making and problem-solving skills.
Ability to multi-task, organize and prioritize work.
Minimum Qualifications (Education and Experience)\:
High School Diploma or equivalent.
One year customer service experience preferred.
One to two years of experience performing a variety of office or clerical support preferred.
Other combinations of education and experience may be substituted on a case-by-case basis.
How to Apply
To be considered for a MSH position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.
Resume
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
This position is open until filled with frequent screening of applicants.
Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
State of Montana is the state government responsible for public administration and services across Montana. State agencies deliver healthcare, transportation, natural resources, public safety, regulation, education support, taxation, and other public programs. It serves residents, businesses, local governments, visitors, communities, and public institutions throughout Montana. Its operating model centers on departments and agencies operating under elected leadership, public law, budgets, civil-service systems, and statewide infrastructure. Teams work across public administration, healthcare, engineering, technology, finance, regulation, public safety, and community services. Teams support coordinated daily delivery.