Full-Time

Training and Quality Performance Leader

Posted on 4/25/2024

Octopus Energy

Octopus Energy

1,001-5,000 employees

Cloud-based renewable energy service

Data & Analytics
Energy

Senior

Nuneaton, UK

Required Skills
Communications
Management
Customer Service
Business Strategy
Requirements
  • Experience leading and inspiring people in roles at all levels, preferably in logistics, ideally with relevant industry experience in utilities, energy, low carbon, heating, or renewables.
  • Previous experience within a logistics role, particularly in the use of Lean methodologies, Keizen and 5S
  • Strong engagement skills
  • Ability to work at pace, handle multiple projects and challenges, and organize others to maintain momentum and progress
  • Exceptional organizational skills, ability to use data effectively, and present information clearly
  • Tech-forward mindset, preferably with Warehouse Management Systems experience and Transport Management Systems experience and Warehouse Automation Systems
  • Excellent communication skills in multiple formats
  • Ability to work remotely and to travel regularly across the UK to various sites, with our Logistics Distribution Centres in Slough, Hinckley and a Northern DC as regular locations
  • Passion for helping others be their best, with a growth mindset and resilience in a high-paced and rapidly changing environment
Responsibilities
  • Overseeing the quality assurance and training activities for logistics ensuring effective and collaborative ways of working
  • Collaborating with leadership colleagues in various low carbon technology environments to align objectives, standards, and deliverables of the Logistics team
  • Leading communication within the Logistics function to keep stakeholders informed of news, changes, developments, and opportunities
  • Focusing on continuous improvement through quality assurance frameworks, training, and development resources to enhance team performance
  • Coordinate, lead, plan and deliver onboarding activities and training for all logistics team members
  • Owning, maintaining, and improving business processes within the logistics function to ensure successful outcomes for our internal and external customers
  • Supporting and developing members of our team to fulfill their full potential using a positive coaching leadership style to encourage independence and problem-solving
  • Supporting the Logistics management teams in delivering business strategy, building the team, delivering projects, and ensuring superb team performance and customer service
  • Creating and delivering bespoke logistics training courses
  • Supporting the creation, iteration, and delivery of induction and refresher programs for new starters
  • Identifying learning and development needs through careful analysis of team and people performance, collaborating with key stakeholders to improve and monitor team performance
  • Leading a high-performance culture through regular training interventions, bespoke sessions, and coaching

Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.

Company Stage

Private

Total Funding

$2.6B

Headquarters

, United Kingdom

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

13%