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Kaiser Permanente

Integrated healthcare provider and payer platform

Clinical / Service Delivery Tech Engineer 3 - Medical Imaging

Equipment MaintenancePosted on Nov 12
Full-timeHonolulu, HI, USANo salary listedIn-person

About the Job

Requirements

  • An associate degree or vocational certificate in Electronic Service or a related field, plus at least three years of experience in medical technology field service with medical devices and systems or a directly related field; alternatively, at least four years of that experience without the listed education.
  • A vendor-training certificate involving directly related systems is preferred.

Responsibilities

  • Assist with standard and non-standard corrective repairs, routine preventive maintenance, and acceptance testing on diagnostic imaging systems.
  • Prepare diagnostic imaging studies for transfer to a digital imaging environment with minimal day-to-day oversight.
  • Install standard and non-standard diagnostic imaging systems, electronic image transfer systems, and associated equipment.
  • Build effective working relationships by proactively providing coworkers and members with resources, information, advice, and expertise; seek and address performance feedback; mentor team members; pursue self-development; influence others through technical explanations and examples; adapt to change and help others adjust to tasks and processes; and respond to others' needs to support business outcomes.
  • Complete assignments autonomously using current subject-matter expertise to develop solutions, follow procedures and policies, use data and resources to support projects or initiatives, collaborate across functions, escalate issues or risks, communicate progress, monitor priorities and deadlines, and implement improvements for the team.
  • Maintain documentation by recording maintenance, repairs, and part replacements in the centralized maintenance management system with reviews during and at completion; document standards, procedures, and protocols for major processes and uphold them with minimal oversight; and maintain inventory of parts for medical devices and software.
  • Perform inspections and functionality tests of standard and non-standard medical equipment, including integrated and interoperable medical devices and software, with minimal direction.
  • Assist with scheduled preventive maintenance of routine and non-routine medical equipment and software, including replacing parts, in collaboration with team members.
  • Respond to maintenance requests that may require judgment and discretion, and maintain awareness of ongoing preventive maintenance activities, problems, and concerns.

Desired Qualifications

  • A vendor-training certificate involving directly related systems.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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