Operations Manager - Primary Care
$115k - $125k+ Bonus
Mid
Bachelor's, Master's
Park Ridge, IL, USA
HybridOn-site at the Park Ridge office 2–3 days per week; travel to facility locations as needed.
Business & StrategyBusiness Operations
About the job
Requirements
- A bachelor's degree in Healthcare Administration, Nursing, Business Administration, or a related field.
- A minimum of 3 years of experience in healthcare operations, ideally within long-term care.
- Proven experience managing multi-site medical care operations.
- A strong understanding of healthcare regulations, standards, and best practices in long-term care.
- Ability to travel as needed to various facility locations.
Responsibilities
- Oversee daily operations of primary care services across multiple skilled nursing facility partners, ensuring efficient, high-quality, and patient-centered care.
- Collaborate with providers, facility staff, and administrative teams to deliver cohesive and compliant service delivery.
- Conduct regular site visits and maintain strong relationships with facility administrators, clinical staff, and key stakeholders.
- Lead regional recruitment and onboarding, including interviewing, coordinating facility introductions, and ensuring readiness for new provider starts.
- Conduct structured performance reviews with providers and maintain consistent documentation and communication around expectations and improvement areas.
- Monitor clinical productivity and documentation compliance; partner with HR and clinical leadership to address performance or clinical concerns.
- Participate in monthly divisional reviews, presenting operational insights and clinician performance metrics to senior leadership.
- Drive strategic growth by identifying opportunities to expand services, optimize resources, and enhance operational efficiencies.
- Foster a culture of accountability, staff engagement, and continuous improvement across the region.
- Ensure timely and effective communication and follow-up with providers and facilities, maintaining a response standard within one business day.
Desired Qualifications
- Multi-state experience is highly preferred.
- A master's degree in Healthcare Administration, Business Administration, or a related field is preferred.
- A clinical background (e.g., RN or NP) with experience in primary care or geriatric care is preferred but not required.
- Demonstrated ability to lead and inspire large, diverse teams.
About the company
Vitae Health Systems treats residents of skilled nursing and long-term care facilities through a multispecialty clinical practice. Its providers work in internal medicine, psychiatry, psychotherapy and podiatry, adding regular medical and behavioral health care where patients live. Clinicians join facility care teams and collaborate with attending physicians, nurses, therapists and families to manage complex conditions and support rehabilitation. The business serves facilities across the Midwest and East Coast, with services aimed at post-acute recovery, continuing care and the needs of older adults. Founded in 2018, Vitae Health Systems is headquartered in Chicago, Illinois.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Chicago, IL
Founded
2018
Get referred to Vitae Health Systems
See people who can refer or advise you
Simplify's Take
What believers are saying
- Clinical mentoring is personal: Vitae's medical directors provide one-to-one education and support to its providers.
- Malpractice costs are covered in one role: Vitae's Chicago psychologist posting includes full coverage and tail insurance.
- Licence upkeep receives support: Vitae's full-time psychotherapy opening advertises paid licensure renewals and continuing-education opportunities.
What critics are saying
- Podiatry documentation has a deadline: Vitae's Estherville posting requires records completed within 72 hours of each encounter.
- One podiatry role has a census target: Vitae's Estherville opening requires services for 80% of facility residents.
- Some nursing work occupies weekends: Vitae's Greenville nurse-practitioner opening is explicitly a weekend position.
What makes Vitae Health Systems unique
- Clinical billing bypasses facility fees: Vitae's primary-care model bills insurers directly and charges the facility nothing for those services.
- Facility needs influence provider selection: Vitae involves each facility in choosing a clinician suited to its demographics and programming.
- Mental-health intake is systematic: Vitae's therapists complete a social history and psychosocial assessment for each resident.
Help us improve and share your feedback! Did you find this helpful?