Overnight Inbound Food & Beverage Team Leader

ALL ABOUT TARGET 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. 

ALL ABOUT FOOD & BEVERAGE 

The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, ensuring price accuracy pricing and promotional signing processes for all Food & Beverage areas of the store.  

The Inbound team are experts at unloading trailer deliveries and preparing the merchandise to be stocked on the sales floor.   

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of an Inbound Food & Beverage Team Leader can provide you with the skills and experience of: 

• Guest service fundamentals and experience building a guest-first and freshness culture on your team

• Food & Beverage business fundamentals, including department sales trends, freshness, food safety and quality, inventory management, guest shopping patterns, pricing and promotions strategies

• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals

• Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating, retaining and developing talent

As an Inbound Food & Beverage Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: 

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience

• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments

• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience

• Develop a collaborative partnership with your peer Food & Beverage Team Leaders for alignment on expectations, priorities, goals, and leading a great Food & Beverage Team

• Understand sales goals and plans and execute daily/weekly workload to deliver on department and store sales goals and guest engagement; including supporting Food & Beverage merchandising, pricing, sampling and promotions

• Lead an efficient Food & Beverage team that strives to deliver the Food & Beverage Standards by completing the Food & Beverage Daily Standards walk, and assigning prioritized tasks to the team using Assignment Sheets

• Assess backroom and sales floor areas of Food & Beverage and Food Service (where applicable) on a daily basis by walking Food & Beverage Standards to prioritize your business needs and identify workload tasks for the team; review reporting to identify business trends for follow-up

• Assign daily prioritized tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader

• Maintain a fresh, full and food safe area during all operating hours leveraging strong inventory management, cleaning routines and Food Safety policies and procedures

• Lead your team to efficiently unload trailers, sort merchandise and stock food to the salesfloor

• Work with receiving team to ensure all deliveries are checked in accurately following the outlined processes

• Develop and maintain partnerships with vendors to ensure clear expectations are established, brand standards (such as delivery and merchandising) are being met and areas are full and maintained

• Be knowledgeable on food trends and trending or seasonal products to help educate the team

• Participate in team hiring and onboarding processes

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences

• With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations

• Validate and follow-up on team members’ progress against their assigned prioritized workload tasks, production area routines, and application of best practices

• Lead and demonstrate a culture of executing all best practices learning; help close skill gaps through development, coaching and team interactions

• Become a subject matter expert in federal, state and local adult beverage laws as they apply to your business and protect your store’s liquor license (if applicable)

• If applicable, as a key carrier, follow all safe and secure training and processes

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• Always demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment

• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws

• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/ investigating injuries timely and accurately

• Model the execution of physical security processes in order to enhance the instore security culture

• Support merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices

• Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions

• Address all store emergency and compliance requirements

• All other duties based on business needs

WHAT WE ARE LOOKING FOR 

This may be the right job for you if: 

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with

• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success

• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times)

The good news is that we have some amazing training that will help teach you everything you need to know to be an Inbound Food & Beverage Team Leader. But, there are a few things you need from the get-go: 

• High school diploma or equivalent

• Must be at least 18 years of age or older

• Previous retail and/or food experience preferred, but not required

• Strong interest and knowledge of the food & beverage business

• Lead and hold others accountable

• Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes 

• Welcoming and helpful attitude toward all guests and other team members

• Effective communication skills

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:  

• Access all areas of the building to respond to guest or team member issues

• Interpret instructions, reports and information

• Accurately handle cash register operations as needed

• Climb up and down ladders if needed

• Scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving merchandise up to 44 pounds throughout the duration of a shift without additional assistance from others. This task involves repetitive bending, twisting, reaching, and rotating motions

• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary
• Although the role is full-time, it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required

• Ability to work in environments that will include refrigeration and freezer temperatures and conditions; where common allergens may also be handled or present

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.

• Ability to remain mobile for the duration of a scheduled shifts (shift length may vary)