Inactive
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Wells Fargo

Nationwide banking and financial services

Branch Manager

Retail & Commercial BankingPosted on Oct 15
Full-timeBaltimore, MD, USA

About the Job

Requirements

  • At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • At least 2 years of leadership experience.
  • Ability to work a schedule that includes Saturdays.
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, before or until placement in a specific branch, depending on location.
  • SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding credit score, and additional ongoing screening may apply.

Responsibilities

  • Provide inclusive leadership to build and retain a high-performing team, establish clear expectations, and manage performance through targeted coaching to deliver sales, service, and operational excellence.
  • Lead a branch team to identify customer financial needs and deliver tailored consumer and business solutions that drive customer value and business outcomes.
  • Use branch manager routines to build individual capability, confidence, and productivity; provide coaching through observation, feedback, and follow-up; and hold the team accountable to behaviors and outcomes aligned with Wells Fargo priorities.
  • Partner with internal sales partners across Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer experiences and maximize relationship depth, customer value, and branch performance.
  • Identify opportunities to make banking easier through education and demonstration of available digital options.
  • Use reporting and employee observations to identify strengths and opportunities, take action to improve team performance, and expand primary bank relationships and wallet share.
  • Balance growth, operational soundness, and talent decisions while managing risk, resolving issues, and modeling behaviors that protect customers, employees, and the company.

Desired Qualifications

  • Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
  • Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, performance ownership, talent decisions, and risk management.
  • Ability to analyze performance, identify strengths and opportunities, and execute action plans to achieve business objectives.
  • Ability to exercise independent judgment and critical thinking to manage time, prioritize, and delegate in a complex, fast-paced environment.
  • Success managing and coaching across affluent, high-net-worth, and business customer segments by identifying complex financial needs and building relationships with customers, internal partners, and community stakeholders.
  • Ability to lead teams in influencing, educating, and connecting customers to technology, and to explain the value of digital banking solutions.
  • Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with ability to model and reinforce protective behaviors.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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