Orion Systems Integrators

Digital transformation and product development services

Application Support Engineer

Site Reliability Engineering +1Posted on Nov 13

Full-timeNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree in Computer Science, Information Technology, or a related field is required.
At least 3 years of experience in Application Support, Production Support, or Deployment Support roles is required.
Strong hands-on experience with Microsoft Azure is required.
Good knowledge of Azure Kubernetes Service (AKS) administration and troubleshooting is required.
Basic understanding of DevOps concepts, continuous integration and continuous deployment (CI/CD) pipelines, and release management processes is required.
Experience in application deployment, environment setup, and infrastructure preparation is required.
Experience with application monitoring, log analysis, and incident management is required.

Responsibilities

Prepare and maintain application infrastructure across development, testing, staging, and production environments.
Execute and support continuous deployment activities for application releases.
Manage, monitor, and troubleshoot applications hosted on Microsoft Azure and Azure Kubernetes Service.
Support application deployment, configuration, and validation activities.
Monitor system health, application performance, and availability using Azure monitoring tools.
Troubleshoot production incidents, perform root cause analysis, and implement preventive measures.
Collaborate with Development, DevOps, Infrastructure, and Project teams to ensure successful application deployments.
Assist in maintaining CI/CD pipelines and deployment automation processes.
Support configuration and administration of Windows servers and IIS-hosted applications.
Troubleshoot database connectivity and performance issues related to Microsoft SQL Server.
Maintain technical documentation, deployment guides, and operational procedures.
Participate in release planning, change management, and on-call support activities when required.

Desired Qualifications

Experience with Windows Server administration.
Experience with Microsoft SQL Server administration and troubleshooting.
Experience with Internet Information Services configuration and management.
Experience with Azure DevOps pipelines and deployment processes.
Experience with PowerShell scripting and automation.
Experience with Git and version control systems.
Knowledge of networking fundamentals, including DNS, SSL/TLS, load balancers, and firewalls.
Microsoft Azure certifications such as AZ-104 or AZ-400.

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Job Overview:

We are looking for a highly motivated Application Support Engineer to join our team. The primary responsibility of this role is to support application hosting environments, prepare infrastructure for new releases, and execute Continuous Deployment (CD) activities. The ideal candidate should possess hands-on experience with Microsoft Azure, Azure Kubernetes Service (AKS), and a basic understanding of DevOps practices. Experience in Windows Server Administration, Microsoft SQL Server (MSSQL), and Internet Information Services (IIS) will be considered a strong advantage.

Key Responsibilities

Prepare and maintain application infrastructure across development, testing, staging, and production environments.
Execute and support Continuous Deployment (CD) activities for application releases.
Manage, monitor, and troubleshoot applications hosted on Microsoft Azure and Azure Kubernetes Service (AKS).
Support application deployment, configuration, and validation activities.
Monitor system health, application performance, and availability using Azure monitoring tools.
Troubleshoot production incidents, perform root cause analysis (RCA), and implement preventive measures.
Collaborate with Development, DevOps, Infrastructure, and Project teams to ensure successful application deployments.
Assist in maintaining CI/CD pipelines and deployment automation processes.
Support configuration and administration of Windows servers and IIS-hosted applications.
Troubleshoot database connectivity and performance issues related to Microsoft SQL Server.
Maintain technical documentation, deployment guides, and operational procedures.
Participate in release planning, change management, and on-call support activities when required.

Key Skills/ Job specifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of experience in Application Support, Production Support, or Deployment Support roles.
Strong hands-on experience with Microsoft Azure services.
Good knowledge of Azure Kubernetes Service (AKS) administration and troubleshooting.
Basic understanding of DevOps concepts, CI/CD pipelines, and release management processes.
Experience in application deployment, environment setup, and infrastructure preparation.
Strong troubleshooting and problem-solving skills.
Experience with application monitoring, log analysis, and incident management.

Preferred Skills

Windows Server Administration.
Microsoft SQL Server (MSSQL) administration and troubleshooting.
Internet Information Services (IIS) configuration and management.
Azure DevOps pipelines and deployment processes.
PowerShell scripting and automation.
Git and version control systems.
Networking fundamentals, including DNS, SSL/TLS, Load Balancers, and Firewalls.
Nice to have Microsoft Azure certifications such as AZ-104 or AZ-400.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Candidate Privacy Policy

Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, “Orion,” “we” or “us”) are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) explains:

What information we collect during our application and recruitment process and why we collect it;
How we handle that information; and
How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.

About the Company

Orion Systems Integrators

Digital transformation and product development services

Orion Systems Integrators helps organizations transform digitally by combining digital strategy, experience design, and engineering to deliver end-to-end solutions. It operates through 14 delivery centers worldwide and a workforce of about 6,400, enabling projects from strategy to software implementation. The company serves diverse industries, including hi-tech, telecom, financial services, healthcare, education, and sports, differentiating itself with its global scale and a trusted-partner approach. Its goal is to accelerate digital innovation and agility at scale for clients.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Edison, NJ
Founded: 1993

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