Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities

• Oversee the day-to-day facilities management operations, including workplace services, mailroom operations, meeting room management, event setup support, MEP coordination, and ensuring the smooth functioning of the workplace environment.
• Supervise and support the onsite facilities team, providing guidance, training, and performance oversight to ensure service excellence.
• Serve as the primary point of contact for internal stakeholders, external contractors, and service vendors to ensure timely and effective service delivery.
• Lead workplace experience initiatives to enhance employee engagement, guest experience, and overall workplace satisfaction.
• Manage meeting room operations and workplace amenities to ensure a seamless user experience.
• Maintain and monitor warehouse inventory, including asset tracking, storage management, and coordination of recycling or disposal of obsolete equipment and furniture.
• Conduct regular mailroom housekeeping and operational reviews to maintain a clean, organized, and efficient workspace.
• Coordinate preventive maintenance and repair activities with service providers and contractors to ensure facilities and equipment remain operational.
• Respond promptly to facility-related issues, incidents, and service requests while ensuring timely resolution and communication to stakeholders.
• Ensure compliance with health, safety, environmental, and workplace regulations while promoting a safe working environment.
• Assist in emergency preparedness planning, business continuity activities, and emergency response execution when required.
• Collaborate closely with cross-functional teams to support business operations, office moves, projects, and corporate events.
• Prepare and present regular operational reports, service metrics, performance analytics, and improvement recommendations to management.
• Identify opportunities to enhance operational efficiency, service quality, workplace experience, and cost effectiveness.

Requirements

• Bachelor's degree in Facilities Management, Engineering, Business Administration, Property Management, or a related discipline.
• Minimum 5 years of experience in facilities management, workplace operations, corporate real estate, or a related field.
• Experience managing workplace services, mailroom operations, vendor management, and employee experience programs within a corporate environment.
• Strong stakeholder management skills with the ability to effectively communicate across all levels of the organization.
• Proven experience managing contractors, suppliers, and service providers to meet performance and compliance standards.
• Excellent organizational and multitasking skills with the ability to prioritize competing demands in a fast-paced environment.
• Strong problem-solving, analytical, and decision-making capabilities.
• Proficient in Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.
• Excellent verbal and written communication skills in English; additional regional language capabilities are an advantage.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.