H

HP Inc.

Makes computers and printers for work and home

Commercial Account Manager

Account ManagementPosted on Nov 11
Full-time

About the Job

Requirements

  • Typically has 7–10 years of work experience, preferably in account management, telesales, product specialty (computers, printers, servers, or storage), or a related field.
  • Demonstrates advanced subject-matter expertise and consultative-selling ability to identify and advance profitable revenue opportunities.
  • Has knowledge of business development, business-to-business sales, cash handling, cash registers, cold calling, conflict resolution, customer relationship management, inside sales, marketing, merchandising, outside sales, product knowledge, sales development, sales management, sales processes, sales prospecting, sales territory management, Salesforce, selling techniques, and upselling.
  • Demonstrates effective communication, results orientation, learning agility, digital fluency, and customer centricity.

Responsibilities

  • Owns and coordinates account plans for larger strategic commercial accounts, managing value and/or volume portfolios and selling a range of organizational offerings.
  • Uses consultative-selling techniques to identify and advance opportunities that generate profitable revenue growth.
  • Engages customers and internal functions to identify requirements, align them with organizational capabilities, and select the appropriate supply chain.
  • Manages account planning through scheduled reviews and updates, builds growth opportunities, and upsells and cross-sells to clients.
  • Leads contract renewals by emphasizing the value proposition and securing long-term partnerships, and identifies expansion opportunities.
  • Reviews and designs sales policies and strategies to meet assigned business-segment targets and objectives; achieves and manages quarterly, half-yearly, and annual quotas and/or margins.
  • Collaborates with technical experts and specialists to tailor solutions to clients’ needs.
  • Implements margin-recovery activities and strategies, with full ownership depending on account coverage.
  • Updates opportunities in pipeline tools and processes, and recommends and implements pipeline-management practices.
  • Provides guidance and mentorship to junior account managers by sharing expertise and best practices.
  • Leads or provides expertise to functional project teams and may participate in cross-functional initiatives.
  • Works on complex problems requiring in-depth evaluation of multiple factors.

Desired Qualifications

  • Certified Technology Sales Professional (CTSP).
  • A four-year or graduate degree in Sales, Marketing, Business Administration, or another related discipline, or commensurate work experience or demonstrated competence.
  • Experience in account management, telesales, or product specialty (computers, printers, servers, or storage).

About the Company

HP Inc.

Makes computers and printers for work and home

HP designs personal computers, printers and related supplies for households, businesses and public institutions, with products for everyday work and professional computing. Its Z workstations support demanding technical tasks, while its commercial printing systems serve offices, print shops and industrial manufacturers. It sells devices and replacement supplies directly and through partners, and earns service revenue from software, support and managed computer and printer fleets. Founded as a partnership in 1939, the company is headquartered in Palo Alto, California, and retained the PC and printing businesses after separating Hewlett Packard Enterprise in 2015.

Company size
10,001+
Company stage
IPO
Headquarters
Palo Alto, CA
Founded
1939

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