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San Diego Mission Bay Resort

Waterfront resort offering luxury hospitality services

Area Reservations Sales Specialist

Hotel Guest ServicesPosted on Nov 9
Full-timeSan Diego, CA, USAIn-person

About the Job

Requirements

  • Sales-focused experience and the ability to genuinely connect with customers.
  • Ability to work independently in a fast-paced environment.
  • Interpersonal skills and the ability to multitask.
  • Attention to detail and a professional demeanor.
  • Ability to maintain confidentiality.
  • Schedule flexibility.

Responsibilities

  • Answer inbound reservation sales calls for the three supported properties.
  • Respond to inquiries by identifying guest needs and proactively suggesting options.
  • Accurately enter reservation and guest details into the Property Management System.
  • Promote seasonal packages and current promotions to guests.

Desired Qualifications

  • Previous reservations sales experience will be prioritized.
  • Desire to learn and grow within the hotel or tourism industry.

About the Company

San Diego Mission Bay Resort

Waterfront resort offering luxury hospitality services

Mission Bay Resort is a waterfront hotel and leisure destination in San Diego that serves both vacationers and business travelers. It provides accommodations, three dining venues serving fresh California cuisine, a resort-style pool with a wading area, and a poolside bar for snacks and drinks, plus a fitness center and activities like pickleball and yoga. The resort earns revenue from room bookings, dining services, and special offers such as the springtime package that includes resort credits and complimentary upgrades. Its appeal comes from a Southern California coastal experience, proximity to local attractions, and a focus on providing a safe, enjoyable environment for guests. Compared with competitors, it combines a waterfront setting with a range of on-site dining, recreation, and wellness options aimed at both leisure and business guests, rather than focusing on a single niche.

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