Food Service & HospitalityDining, Bar & Counter Service
About the job
Requirements
Weekend availability is required.
Candidates must be at least 18 years old.
A high school education or equivalent is required.
Candidates must have 1–2 years of experience.
Basic computer skills are required.
Candidates must be able to deal with guests professionally while maintaining a composed demeanor in high-stress situations.
Candidates must be able to lift and carry objects weighing up to 20 pounds regularly.
The role requires frequent long periods of standing and walking during the workday.
Candidates must be able to reach for objects and stoop or bend as needed to perform job duties.
Candidates must have adequate vision and hearing to perform job functions.
Responsibilities
Greet guests upon arrival according to restaurant standards.
Answer telephone communications and take reservations.
Maintain an accurate waiting list as needed and alert guests when their table is available.
Receive payments and process transactions according to established policies and procedures.
Complete opening and closing paperwork and perform side work.
Process take-out orders as needed and practice selling-up techniques.
Clear and reset tables as needed and assist with opening tasks such as assigning stations to servers.
Ensure wait staff stations are clean and maintained throughout the shift.
Check and clean all menus and inform the manager when more menus are needed.
Conduct cleaning or reorganization projects as necessary.
Handle guest complaints and special requests as needed and assist with other assigned duties.
Description
MJ23 is a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, MJ23 is a modern sports bar featuring elevated bar food, craft beer and cocktails, and plenty of TVs to enjoy the game. While our delicious burgers and wings attract customer attention, it is CRG's Heartfelt Hospitality that creates a truly memorable experience for our guests.
We are looking for exceptional Hosts to join our team!
Host Responsibilities
Greet guests upon arrival, according to restaurant standards.
Answer telephone communications and take reservations.
Maintain accurate waiting list as needed, and alert guests when their table is available.
Receive payments and process transactions according to established policies and procedures.
Complete all opening/closing paperwork, perform side-work.
This role may process take-out orders; practice selling-up techniques.
May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
Ensure that wait staff stations are clean and maintained throughout shift.
Ensure that all menus are checked and cleaned; inform manager if more menus are needed.
Conduct cleaning and or reorganization projects as necessary.
You may also be asked to handle guest complaints/special requests and assist with other duties as assigned.
The preceding reflects management’s definition of essential functions for the Host position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodations or for other reasons.
Host Benefits
$250 Bonus after 90 days of employment
Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
Paid Sick Leave
Premium holiday pay
Dining Discount
Family Meal
Medical, Dental and Vision insurances (must average 30 hrs/week)
Free supplemental health benefit program (telehealth, EAP, Rx)