Maintenance Service Technician 1

Location:

(HPES) SJCH - St. Jude Children's Research Hospital, Memphis, TN

Job ID:

R0142399

Date Posted:

2026-08-20

Company Name:

HITACHI AMERICA, LTD.

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

Maintenance Service Technician I

Company: Hitachi Particle Engineering and Services, Inc.

Division: Particle Therapy Division (PTD)

Location: Memphis, TN

Status: 6 months Temp to Hire, Full-Time

Shifts: 8-hour shifts, 40 hours per week, weekday & weekend as needed

The Company:

Hitachi Particle Engineering and Services, Inc. is the world's leading commercial supplier of ion linear accelerator systems. We specialize in the development, production, installation and servicing of low-cost compact ion linear accelerators (linacs) using radiofrequency quadrupole (RFQ) linac and drift-tube linac (DTL) technology.  Our company is dedicated to using this position of leadership to provide the highest quality and most reliable commercial ion linac systems to meet the needs of customers in medical, industrial, and research applications. HPES is located in Pleasanton, CA as well as 5 Service Maintenance sites – Mayo Clinic Rochester, MN, Mayo Clinic, Phoenix, AZ, MD Anderson, Houston, TX, St. Jude’s Children Hospital, Memphis, TN and John Hopkins Medical, Washington, DC.

Position Summary:
Hitachi Particle Engineering and Services, Inc. is looking for an experienced Maintenance Service Technician I to provide service and maintenance for the Proton Beam Therapy (PBT) System, which is used for treating cancer at St. Jude Children’s Research Hospital in Memphis, and the associated support systems as assigned. The Maintenance Service Technician I will be responsible for preventative and corrective maintenance. The Maintenance Service Technician I will work as part of the team to ensure compliance of technical and mechanical programs such as; worker safety, spare parts program, tool management, equipment tagging, facility procedure compliance, administrative procedure compliance, office equipment and systems by following all necessary procedures, protocols and guidelines.

Responsibilities:

• Monitor and positively affect operational performance of PBT system and patient experience.
• Respond to calls for service support within a reasonable amount of time
• Interface with customers to ensure maximum customer satisfaction
• Perform all Preventative/Corrective maintenance tasks and corresponding paperwork (Daily report, PM, CM and Work order) in detailed and organized fashion.
• Work with team members to carry out the scheduled preventive maintenances work to minimize part costs and maximize effectiveness.
• Troubleshooting and problem solving complex PBT system issue to maximize system up-time under the Managers, Engineers, and Sr. Maintenance Service Technician direction.
• Pack and unpack the cardboard box and/or wooden crate, perform inspect and test Incoming/outgoing materials and participate in shipment preparations.
• Transport packages, wooden crates, gas cylinders to and from the loading dock and warehouse
• Documentation for inventory control of the necessary supplies and parts.
• Work in compliance with all regulatory standards including but not limited to HIPPA, EH&S, FDA, OSHA Radiation Safety, applicable laws, and internal policies and interpretations of the above as required
• Safely work in areas with high voltage/ elevated area and utilize proper LOTO (lock-out, Tag-out) safety practices.
• Create and maintain 6S practices (Safety, Sort, Store, Shine, Standardize, Sustain)
• Complete and submit all timecards and service reports in a timely fashion and includes all relevant details.
• Self-motivated and have strong sense of responsibility.

Qualifications:

• Minimum of 1 years of experience working or education as a Technician or Field Service Engineer is required.
• Technically skilled with proven ability to troubleshoot problems, solve abstract issues, and interpret policies and procedures
• Ability to:
  • Identify the hazard risks and work safely
  • Read and correctly interpret various engineering documents (schematics, wiring, piping diagrams, etc.)
  • Use standard electrical test and measurement instruments (Oscilloscope, Multimeter, etc.)
  • Safely work in regions of mechanical, electrical, high voltage and radiation.
  • Safely lift up to 50 pounds repeatedly
  • Work on elevated area with safety harnesses
  • Work as part of a cross-functional team
  • Maintain focus and work with precision over extended periods
• Proficiency in Microsoft Office (especially Excel, Word)
• Strong computer skills - typing, writing emails, file management and database organization (keeping files organized and saved correctly)
• Experience using Microsoft Windows and Office especially Excel, Word, Outlook and Teams
• Experience developing and improving procedures
• Flexibility to cover rotating shifts and availability to work overtime as needed.
• Continue to be interested in new knowledge and have the consciousness to learn and grow on our own.
• Must demonstrate ability to work well with various personnel demonstrating a good attitude and ability to work successfully as a member of the team.
• Must take vaccination for influenza, MMR (Measles, Mumps and Rubella) and Tdap.
• Proficiency in Excel Macro and AI preferred
• At least 1 year of experience for PBT system and/or Medical device environment is preferred.

Education:

• High school diploma or associate's degree (A.S.) or more required.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.  We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.